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For Companies At a Glance
- Tasks: Engage with clients daily, ensuring top-notch service and support.
- Company: Join a leading securities firm in the heart of London.
- Benefits: Permanent position with competitive pay and growth opportunities.
- Why this job: Be the go-to person for clients and make a real difference.
- Qualifications: Strong academic background and effective communication skills required.
- Other info: Dynamic role with opportunities to learn and develop in finance.
The predicted salary is between 36000 - 60000 £ per year.
As part of the Integrated Client Solutions Team, you will be first line responder responsible for day-to-day client interactions, ensuring communications are completed efficiently, with an emphasis on client care and attention.
Key Responsibilities
- Collaborating with multiple teams, you will pro-actively support the needs of the company's global client base whilst adhering to the company's policies and procedures.
- You will also be responsible for client onboarding and various ad-hoc projects, utilising effective problem solving and time management skills.
Skills, Knowledge and Expertise
- A strong academic background.
- Experience within the FX, futures, or other derivatives markets.
- Effective communication skills.
- MT4 experience - preferred but not essential.
- Organised, strong attention to detail and confident to work under your own initiative with a willingness to learn and ask questions.
- Assist with client and Technology onboarding.
- Be a single point of contact between Client and internal departments.
- Monitoring NOP limits and Margin Utilisations.
- Reviewing client KYC information and documentation to ensure they are accurate, verified and complete.
Client Solution Associate in London employer: Isamcapitalmarkets
Contact Detail:
Isamcapitalmarkets Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Solution Associate in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their client services approach and think about how your skills can enhance their team. We want to see you shine!
✨Tip Number 3
Practice your communication skills! As a Client Solution Associate, you'll need to convey information clearly and effectively. Role-play with a friend or record yourself to improve your delivery.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Client Solution Associate in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Client Solution Associate role. Highlight any relevant experience in client services or the financial markets, and don’t forget to showcase your problem-solving skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about client care and how your background makes you a great fit for our team. Keep it concise but engaging – we want to see your personality!
Show Off Your Communication Skills: Since effective communication is key in this role, make sure your application is clear and well-structured. Use professional language but let your enthusiasm come through. We love seeing candidates who can express themselves confidently!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Isamcapitalmarkets
✨Know Your Client Solutions
Make sure you understand the role of a Client Solution Associate and how it fits into the broader context of client services. Brush up on your knowledge of FX, futures, and derivatives markets, as this will show your enthusiasm and readiness to engage with clients effectively.
✨Showcase Your Communication Skills
Since effective communication is key in this role, prepare examples from your past experiences where you successfully interacted with clients or collaborated with teams. Practise articulating your thoughts clearly and confidently, as this will help you stand out during the interview.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've tackled challenges or resolved issues, especially in a client-facing environment. Be ready to discuss your thought process and the steps you took to find solutions, as this will highlight your proactive approach and ability to work under pressure.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with insightful questions about the company culture, team dynamics, and the onboarding process. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.
