At a Glance
- Tasks: Assist in managing the store and leading a dynamic sales team.
- Company: Join Isabel MARANT, a chic French brand redefining luxury fashion.
- Benefits: Competitive salary, employee discounts, and a vibrant work environment.
- Other info: Immediate start available in a trendy Chelsea location.
- Why this job: Be part of a stylish team and elevate your career in luxury retail.
- Qualifications: Experience in luxury retail, strong customer service skills, and a passion for fashion.
The predicted salary is between 25000 - 30000 £ per year.
Isabel MARANT was founded in Paris in 1995.
Nearly thirty years later, Isabel MARANT remains the icon of cool French style with a love of materials that live and travel, drawing inspiration from all over the world to irreverently refresh the urban wardrobe.
Embodying a new vision of luxury, the brand has a unique positioning, standing at the intersection between traditional French luxury houses and high-end ready-to-wear brands.
Rejecting ostentation and materialism, Isabel MARANT offers a relaxed and effortless take on luxury clothing and accessories for men and women, promoting a positive attitude geared towards genuine enjoyment and self-fulfillment.
Seductive, intuitive and always disruptive, Isabel MARANT remains true to its founder’s spirit: a French icon with a smile.
JOB DESCRIPTION
Our Isabel MARANT store at Chelsea is looking for a new Assistant Store Manager.
In this role, your responsibilities will include
- Assisting the manager in organizing and managing the store
- Managing and leading a sales team.
- Ensuring that individual and collective targets are met and managing the team's organization on the sales floor.
- You will be responsible for ensuring a high-end image for sales, customer service, and customer loyalty
- You will provide daily training for the sales team and new recruits
- You will contribute to the development of sales figures and the achievement of monthly targets.
- You will analyze sales indicators and be responsible for product demand and restocking, as well as inventory management.
- You will ensure compliance with the visual concept imposed by management and the proper maintenance of the store (cleanliness, upkeep, tidiness, etc.).
- You will also be responsible for monitoring the storefront displays.
- PROFILE
You have successful experience as an Assistant Store Manager in the luxury and fashion industry.
Your enthusiasm for the brand will be a plus.
You have a strong sense of customer service and excellent interpersonal skills.
You are proactive, versatile, and highly organized.
You have excellent sales skills and are CRM-oriented.
You have a head for numbers and are proficient in KPIs.
Position available ASAP.
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Assistant Store Manager - Full time - Chelsea in London employer: Isabel Marant
Maison Crivelli is an exceptional employer that values passion and expertise in the luxury fragrance industry. Located in the vibrant city of London, we offer a dynamic work culture that fosters collaboration and creativity, alongside opportunities for personal and professional growth. Our commitment to delivering unparalleled customer experiences ensures that our Brand Ambassadors are not only well-trained but also empowered to thrive in a supportive environment that celebrates individuality and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager - Full time - Chelsea in London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Isabel Marant, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Isabel Marant!
We think you need these skills to ace Assistant Store Manager - Full time - Chelsea in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Isabel Marant, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Isabel Marant and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Isabel Marant that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Isabel Marant
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
