At a Glance
- Tasks: Assist in managing a dynamic sales team and ensure top-notch customer service.
- Company: Join the iconic Isabel Marant brand, blending luxury with effortless style.
- Benefits: Competitive pay, employee discounts, and a vibrant work environment.
- Other info: Position available ASAP in the trendy Chelsea area of London.
- Why this job: Be part of a stylish team and help shape the future of luxury retail.
- Qualifications: Experience in fashion retail and a passion for customer service are essential.
The predicted salary is between 28000 - 35000 £ per year.
Isabel MARANT was founded in Paris in 1995. Nearly thirty years later, Isabel MARANT remains the icon of cool French style with a love of materials that live and travel, drawing inspiration from all over the world to irreverently refresh the urban wardrobe. Embodying a new vision of luxury, the brand has a unique positioning, standing at the intersection between traditional French luxury houses and high-end ready-to-wear brands. Rejecting ostentation and materialism, Isabel MARANT offers a relaxed and effortless take on luxury clothing and accessories for men and women, promoting a positive attitude geared towards genuine enjoyment and self-fulfilment.
Isabel Marant is looking for an Assistant Store Manager for its store in Chelsea (London). Your role is to assist the Store Manager in the organization and management of the store. As such, your main missions are the following, under the authority of the Store Manager:
- You will participate in the management and animation of a sales team: you will ensure that personal and collective objectives are met and manage the organization of the team on the sales floor.
- You ensure the image of the brand, the sales process, the reception and the development of customer loyalty.
- You ensure the daily training of the sales team as well as the new entrants.
- You participate in the development of the turnover and the achievement of the objectives.
- You analyze the commercial indicators and take charge of the demand for products and restocking as well as the management of stocks.
- You ensure that the visual concept is respected according to the given directives and that the store is well kept (cleanliness, maintenance, storage, etc.).
- You ensure the support and replacement of the Store Manager in his absence (general organization of the store, schedules, openings and closings, reporting to the Management, disciplinary follow-up with the head office).
You have a proven successful experience in selling Ready to Wear and Leather Goods in Fashion or in Luxury Retail. You have proven successful experience in Store Manager Assistant position. You have already had a successful experience in retail. You have a perfect understanding of retail business KPIs. You have an excellent personal presentation. You are proactive and positive, a good team player with a high level of motivation. You are passionate about customer service and sales floor, committed to achieving targets. You are focused on the client’s needs and experience, willing to build long-lasting relationships. You have excellent communication skills to ensure clear, effective communication with management, staff and clients.
Position available ASAP.
Assistant Store Manager - Chelsea London employer: Isabel Marant
Maison Crivelli is an exceptional employer that values passion and expertise in the luxury fragrance industry. Located in the vibrant city of London, we offer a dynamic work culture that fosters collaboration and creativity, alongside opportunities for personal and professional growth. Our commitment to delivering unparalleled customer experiences ensures that our Brand Ambassadors are not only well-trained but also empowered to thrive in a supportive environment that celebrates individuality and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager - Chelsea London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Isabel Marant, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Isabel Marant!
We think you need these skills to ace Assistant Store Manager - Chelsea London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Isabel Marant, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Isabel Marant and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Isabel Marant that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Isabel Marant
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
