At a Glance
- Tasks: Assist in our Welwyn Garden City shop, providing excellent customer service and keeping the shop stocked.
- Company: Join the Isabel Hospice family and make a difference in your community.
- Benefits: Meet new people, learn skills, and support essential services for patients.
- Other info: Flexible hours available; commitment of at least 3 hours per week for 6 months required.
- Why this job: Make a meaningful impact while gaining valuable experience and contributing to a great cause.
- Qualifications: Must be 18+, enjoy teamwork, and have good organisational skills.
We are looking for Retail Volunteers to assist us in our Welwyn Garden City shops on weekdays and weekends. If you have a few hours to spare each week and would like to help out in one of our shops, we’d love to hear from you! This is a fantastic opportunity to get involved and make a meaningful impact. Our shops play a crucial role in raising funds to support the essential services of Isabel Hospice.
As a Retail Assistant, you will support and assist the team in maximising the shop's income by ensuring the shop floor is fully stocked and properly merchandised, and customers are served efficiently. We ask you to commit to at least one regular half-day weekday session. Session times are:
- AM: 9am - 1pm
- PM: 1pm - 5pm
- Sunday session times are 10am - 1pm and 1pm - 4pm.
What you’ll be doing:
- Providing the highest standard of service to customers
- Keeping the shop fully stocked and ensuring items are displayed to show them at their best
- Operating tills and taking payments
- Ensuring both stock and cash security procedures are always followed
- Contributing to keeping the shop and premises clean and tidy
- Providing support and guidance to new volunteers to help them settle into their roles
- Promoting the public’s understanding of the work of Isabel Hospice and the importance of raising funds through the shop
- Raising awareness of Gift Aid to our customers
- Promoting and applying the Isabel Hospice Health & Safety Policy
Your skills and abilities:
- Enjoy working in a team environment
- Enjoy working with the public
- Good organisational skills
- Demonstrate and keen to develop good customer care skills
- Security conscious
- Demonstrate and keen to develop display & merchandising skills
- Confident in handling cash
Benefits to you:
- Meet new people and learn new skills
- Work with a friendly team and be part of the Isabel family
- Support your local community
- Contribute to the provision of care to our patients
- Comprehensive induction and training
- Support with your career goals and personal development
- Opportunities to learn from long-term volunteers and staff
Am I eligible to volunteer?
We ask that our volunteers are:
- At least 18 years old
- Live within an easy commute to the area
- Interested in volunteering for at least 6 months for at least 3 hours per week
All volunteers are assessed individually for the volunteer roles they are applying for. We strongly believe in equal opportunities and welcome applicants who are representative of our diverse communities.
Expectations:
- Maintain confidentiality in accordance with Isabel Hospice guidelines.
- Have a professional and courteous manner in accordance with Isabel Hospice policies.
- Demonstrate Isabel Hospice values
- Identify yourself as a volunteer while carrying out your duties
All appointments are at the discretion of the management team and are subject to a one-month trial period for both parties. Thank you for supporting Isabel Hospice. Please note this is an unpaid volunteer opportunity.
Volunteer Retail Assistant, WGC in Welwyn Garden City employer: Isabel Hospice
Isabel Hospice is an exceptional employer that offers volunteers the chance to make a meaningful impact in their community while working alongside a supportive and friendly team. With opportunities for personal development and comprehensive training, volunteers can enhance their skills and contribute to vital services that support local patients. Located in Welwyn Garden City, this role not only allows you to meet new people but also fosters a sense of belonging within the Isabel family, making it a rewarding experience for all involved.
StudySmarter Expert Advice🤫
We think this is how you could land Volunteer Retail Assistant, WGC in Welwyn Garden City
✨Tip Number 1
Get to know the shop and its mission! Before you apply, pop into the Welwyn Garden City shop and chat with the current volunteers. This will give you a feel for the environment and show your genuine interest in helping out.
✨Tip Number 2
Show off your people skills! When you’re volunteering, it’s all about connecting with customers. Practice your customer service skills by engaging with friends or family, so you’re ready to shine when you start.
✨Tip Number 3
Be proactive! Once you’re in, don’t just wait for tasks to be assigned. Take the initiative to help out wherever you can, whether it’s restocking shelves or assisting new volunteers. It’ll make a great impression!
✨Tip Number 4
Keep learning! Use this opportunity to pick up new skills, whether it’s cash handling or merchandising. Ask questions and seek feedback from experienced volunteers to help you grow and make the most of your time with us.
We think you need these skills to ace Volunteer Retail Assistant, WGC in Welwyn Garden City
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let us see your enthusiasm for volunteering! Share why you want to help out at Isabel Hospice and how you can make a difference in our Welwyn Garden City shop.
Tailor Your Application:Make sure to customise your application to highlight the skills and experiences that match what we're looking for. If you've got customer service experience or enjoy working in a team, shout about it!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid long-winded sentences and focus on what makes you a great fit for the Retail Assistant role.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the easiest way for us to receive your details and get back to you quickly. We can't wait to hear from you!
How to prepare for a job interview at Isabel Hospice
✨Know the Mission
Before your interview, take some time to understand the mission of Isabel Hospice. Familiarise yourself with their services and how the retail shop contributes to their goals. This will show your genuine interest in the role and help you connect with the interviewers.
✨Show Your Team Spirit
Since this role involves working closely with a team, be prepared to discuss your experiences in team environments. Share examples of how you've collaborated with others, supported new members, or contributed to a positive atmosphere. This will highlight your ability to fit into their friendly team.
✨Demonstrate Customer Care Skills
Think of specific instances where you've provided excellent customer service. Whether it’s handling queries or resolving issues, be ready to share these stories. This will illustrate your commitment to delivering high standards of service, which is crucial for the Retail Assistant role.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about the training process for new volunteers or how they promote Gift Aid awareness. This shows that you're proactive and genuinely interested in contributing to the shop's success.
