At a Glance
- Tasks: Support the Cluster Manager in running charity shops and driving sales.
- Company: Join a passionate team at Isabel Hospice, promoting sustainable fashion.
- Benefits: Enjoy 27 days holiday, pension scheme, and health service discounts.
- Other info: Flexible hours with weekend work and opportunities for personal growth.
- Why this job: Make a difference in your community while gaining valuable retail experience.
- Qualifications: Customer service experience and a passion for sustainable fashion.
The predicted salary is between 20000 - 25000 £ per year.
Are you interested in sustainable fashion? We have an opportunity for a passionate, creative and sales motivated individual to help run our charity shops located in Waltham Cross and Cheshunt. As the Assistant Cluster Shop Manager, you’ll support the Cluster Manager in overseeing the day-to-day operations across our unique charity shops. You’ll work closely with our team of incredible volunteers and ensure our shops maintain high standards that reflect our values and mission.
Our retail teams cover the needs of their stores by working on a rota basis so this role will require weekend work, and flexibility, working 2 days over 7.
What you’ll be doing:
- Assisting in driving sales and profit through excellent visual merchandising and customer service
- Creating eye-catching displays and maintaining cleanliness throughout the shop
- Supporting, training and motivating a team of volunteers
- Encouraging Gift Aid sign-ups from donors
- Support events held both in the shop (evenings) and the local community
Ideal candidates will have:
- Experience of working in a customer focused environment
- Interest in or experience with sustainable fashion
- Excellent communication and people skills
- Shows understanding, respect and consideration for others at all times
- Strong organisational skills with a proactive work ethic
- Ability to lead by example and maintain a positive attitude
- Proficiency in email, MS Office, and internet use
Benefits
- 27 days holiday (pro rata)
- Pension scheme
- Life assurance scheme
- Employee Assistance Programme
- Cycle to work scheme
- Health Service Discounts
- Refer a friend bonus
If you believe you have the skills, experience, and passion to excel in this role, please apply below. Isabel Hospice is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We thank all applicants for their interest in joining our team.
Successful applicants will be required to undertake an enhanced DBS check.
Assistant Cluster Shop Manager in Waltham Cross employer: Isabel Hospice
Isabel Hospice is an exceptional employer that values sustainability and community engagement, making it a rewarding place to work as an Assistant Cluster Shop Manager. With a generous benefits package including 27 days of holiday, a pension scheme, and opportunities for personal growth through training and volunteer management, employees are supported in their professional journey. The inclusive work culture fosters collaboration and respect, ensuring that every team member feels valued while contributing to a meaningful cause in the heart of Waltham Cross and Cheshunt.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Cluster Shop Manager in Waltham Cross
✨Tip Number 1
Get to know the charity's mission and values inside out. When you walk into that interview, show your passion for sustainable fashion and how it aligns with what they stand for. We want to see that you genuinely care about making a difference!
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for customers. We love to hear about your experiences, especially in a retail environment, so be ready to share those stories during your chat.
✨Tip Number 3
Show off your creativity! Bring some ideas for visual merchandising or community events to the table. We’re all about fresh perspectives, so don’t hold back on sharing how you can make the shops even more inviting and engaging.
✨Tip Number 4
Flexibility is key! Be prepared to discuss your availability, especially for weekend work. We appreciate candidates who can adapt to the needs of the team, so let us know how you can fit into the rota seamlessly.
We think you need these skills to ace Assistant Cluster Shop Manager in Waltham Cross
Some tips for your application 🫡
Show Your Passion for Sustainable Fashion:Make sure to highlight your interest in sustainable fashion in your application. We want to see that you’re not just looking for a job, but that you genuinely care about the mission and values of our charity shops.
Tailor Your CV and Cover Letter:Don’t just send out a generic CV! Take the time to tailor your application to the Assistant Cluster Shop Manager role. Mention specific experiences that relate to customer service, team leadership, and visual merchandising – it’ll make you stand out!
Be Yourself:We love authenticity! When writing your application, let your personality shine through. Share your unique experiences and how they’ve shaped your approach to working with teams and customers.
Apply Through Our Website:To make sure your application gets to us quickly and easily, apply directly through our website. It’s the best way to ensure we see your application and consider you for this exciting opportunity!
How to prepare for a job interview at Isabel Hospice
✨Know Your Sustainable Fashion
Make sure you brush up on your knowledge of sustainable fashion before the interview. Be ready to discuss why it matters and how it aligns with the charity's mission. Showing genuine passion for the cause will definitely impress the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you excelled in customer service. Think about times when you went above and beyond for a customer or resolved a tricky situation. This role is all about creating a positive shopping experience, so let your skills shine!
✨Demonstrate Team Leadership
Since you'll be working closely with volunteers, it's crucial to highlight your leadership abilities. Share instances where you've motivated a team or trained others. Emphasise your ability to lead by example and maintain a positive atmosphere in the shop.
✨Be Ready for Flexibility Questions
Given that the role requires weekend work and flexibility, be prepared to discuss your availability. Show that you're adaptable and willing to take on different shifts. This will reassure them that you can meet the demands of the job without any hassle.
