At a Glance
- Tasks: Assist in our Welwyn Garden City shop, providing excellent customer service and keeping the shop stocked.
- Company: Join the Isabel Hospice family and make a difference in your community.
- Benefits: Meet new people, learn skills, and support essential services for patients.
- Other info: Flexible shifts available; commit to at least 3 hours per week for 6 months.
- Why this job: Make a meaningful impact while gaining valuable experience and contributing to a great cause.
- Qualifications: Must be 18+, enjoy teamwork, and have good organisational skills.
We are looking for Retail Volunteers to assist us in our Welwyn Garden City shops on weekdays and weekends. If you have a few hours to spare each week and would like to help out in one of our shops, we’d love to hear from you! This is a fantastic opportunity to get involved and make a meaningful impact. Our shops play a crucial role in raising funds to support the essential services of Isabel Hospice.
As a Retail Assistant, you will support and assist the team in maximising the shop's income by ensuring the shop floor is fully stocked and properly merchandised, and customers are served efficiently. We ask you to commit to at least one regular half-day weekday session. Session times are: AM: 9am - 1pm, PM: 1pm to 5pm, Sunday session times are 10am - 1pm and 1pm - 4pm.
What you’ll be doing:
- Providing the highest standard of service to customers
- Keeping the shop fully stocked and ensuring items are displayed to show them at their best
- Operating tills and taking payments
- Ensuring both stock and cash security procedures are always followed
- Contributing to keeping the shop and premises clean and tidy
- Providing support and guidance to new volunteers to help them settle into their roles
- Promoting the public’s understanding of the work of Isabel Hospice and the importance of raising funds through the shop
- Raising awareness of Gift Aid to our customers
- Promoting and applying the Isabel Hospice Health & Safety Policy
Your skills and abilities:
- Enjoy working in a team environment
- Enjoy working with the public
- Good organisational skills
- Demonstrate and keen to develop good customer care skills
- Security conscious
- Demonstrate and keen to develop display & merchandising skills
- Confident in handling cash
Benefits to you:
- Meet new people and learn new skills
- Work with a friendly team and be part of the Isabel family
- Support your local community
- Contribute to the provision of care to our patients
- Comprehensive induction and training
- Support with your career goals and personal development
- Opportunities to learn from long-term volunteers and staff
Am I eligible to volunteer?
We ask that our volunteers are:
- At least 18 years old
- Live within an easy commute to the area
- Interested in volunteering for at least 6 months for at least 3 hours per week
All volunteers are assessed individually for the volunteer roles they are applying for. We strongly believe in equal opportunities and welcome applicants who are representative of our diverse communities.
Expectations:
- Maintain confidentiality in accordance with Isabel Hospice guidelines.
- Have a professional and courteous manner in accordance with Isabel Hospice policies.
- Demonstrate Isabel Hospice values
- Identify yourself as a volunteer while carrying out your duties
All appointments are at the discretion of the management team and are subject to a one-month trial period for both parties. Thank you for supporting Isabel Hospice. Please note this is an unpaid volunteer opportunity.
Volunteer Retail Assistant, WGC employer: Isabel Hospice
Isabel Hospice is an exceptional employer that offers a rewarding volunteer experience in Welwyn Garden City. By joining our friendly team, you will not only gain valuable skills and meet new people but also play a vital role in supporting your local community and contributing to the care of our patients. With comprehensive training and opportunities for personal development, volunteering with us is a meaningful way to make a difference while being part of the Isabel family.
StudySmarter Expert Advice🤫
We think this is how you could land Volunteer Retail Assistant, WGC
✨Tip Number 1
Get to know the shop! Before you apply, pop in and have a chat with the team. This shows your genuine interest and gives you a feel for the environment.
✨Tip Number 2
Be proactive! When you volunteer, don’t just wait for tasks to be assigned. Jump in and help out wherever you can – it’ll show your commitment and enthusiasm.
✨Tip Number 3
Network with other volunteers and staff. Building relationships can lead to more opportunities and insights about how the shop operates and how you can contribute.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the info you need about the role there.
We think you need these skills to ace Volunteer Retail Assistant, WGC
Some tips for your application 🫡
Show Your Passion:When writing your application, let us know why you're excited about volunteering with Isabel Hospice. Share your enthusiasm for helping the community and how you can contribute to our mission.
Tailor Your Application:Make sure to customise your application to highlight relevant skills and experiences that match the Retail Assistant role. We want to see how your background aligns with what we’re looking for!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon so we can easily understand your qualifications and motivations.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity.
How to prepare for a job interview at Isabel Hospice
✨Know the Cause
Before your interview, take some time to research Isabel Hospice and its mission. Understanding the impact of their work will not only show your genuine interest but also help you articulate how you can contribute as a Retail Volunteer.
✨Show Your Team Spirit
Since this role involves working closely with others, be prepared to discuss your experience in team environments. Share examples of how you've collaborated with others in the past and how you can bring that positive energy to the shop.
✨Demonstrate Customer Care Skills
Think of specific instances where you've provided excellent customer service. Whether it’s a retail job or a different experience, be ready to explain how you handled customer interactions and ensured satisfaction.
✨Ask Thoughtful Questions
At the end of your interview, don’t hesitate to ask questions about the role or the team. This shows your enthusiasm and helps you understand what’s expected. You might ask about training opportunities or how volunteers typically support each other.
