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- Tasks: Assist in our Ware Shop by serving customers and keeping the shop stocked.
- Company: Join Isabel Hospice, a charity dedicated to providing essential care and support.
- Benefits: Meet new people, gain skills, and contribute to your community while working with a friendly team.
- Why this job: Make a meaningful impact while learning about retail and supporting a great cause.
- Qualifications: Must be 18+, committed for at least 6 months, and enjoy teamwork and customer interaction.
- Other info: This is an unpaid volunteer role with flexible hours available.
We are looking for Retail Volunteers to assist us in our Ware Shop. If you have a few hours to spare and would like to help out in our shop, we’d love to hear from you!
This is a fantastic opportunity to get involved and make a meaningful impact. Our shops play a crucial role in raising funds to support the essential services of Isabel Hospice.
As a Retail Assistant, you will support and assist the team in maximising the shop\’s income by ensuring the shop floor is fully stocked and properly merchandised, and customers are served efficiently.
Session Commitment
We ask you to commit to at least one regular half-day weekly session. We have the following sessions available:
- AM: 9am – 1pm
- PM: 1pm – 5pm
- Alternative time slots can be arranged with the manager.
We are urgently looking for volunteers on Monday & Friday afternoons.
What you’ll be doing
- Providing the highest standard of service to customers
- Keeping the shop fully stocked and ensuring items are displayed to show them at their best
- Operating tills and taking payments
- Ensuring both stock and cash security procedures are always followed
- Contributing to keeping the shop and premises clean and tidy
- Providing support and guidance to new volunteers to help them settle into their roles
- Promoting the public’s understanding of the work of Isabel Hospice and the importance of raising funds through the shop
- Raising awareness of Gift Aid to our customers
- Promoting and applying the Isabel Hospice Health & Safety Policy
Your skills and abilities
- Enjoy working in a team environment
- Enjoy working with the public
- Good organisational skills
- Demonstrate and keen to develop good customer care skills
- Security conscious
- Confident in handling cash
- Demonstrate and keen to develop display & merchandising skills
Benefits to you
- Meet new people and learn new skills
- Work with a friendly team and be part of the Isabel family
- Support your local community
- Contribute to the provision of care to our patients
- Comprehensive induction and training
- Support with your career goals and personal development
- Opportunities to learn from long-term volunteers and staff
Am I eligible to volunteer?
- At least years old
- Live within an easy commute to the area
- Interested in volunteering for at least 6 months for at least 3 hours per week
All volunteers are assessed individually for the volunteer roles they are applying for. We strongly believe in equal opportunities and welcome applicants who are representative of our diverse communities.
Expectations
- Maintain confidentiality in accordance with Isabel Hospice guidelines.
- Have a professional and courteous manner in accordance with Isabel Hospice policies.
- Demonstrate Isabel Hospice values
- Identify yourself as a volunteer while carrying out your duties
All appointments are at the discretion of the management team and are subject to a one-month trial period for both parties.
Thank you for supporting Isabel Hospice.
This is an unpaid volunteer opportunity.
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Volunteer Retail Assistant (Ware) employer: Isabel Hospice
Contact Detail:
Isabel Hospice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Volunteer Retail Assistant (Ware)
✨Tip Number 1
Familiarise yourself with the mission and values of Isabel Hospice. Understanding their work will not only help you connect with the team but also allow you to communicate effectively with customers about the importance of the shop.
✨Tip Number 2
Visit the shop beforehand if possible. This will give you a feel for the environment, the layout, and the types of products sold, which can help you demonstrate your enthusiasm and readiness to contribute during your application process.
✨Tip Number 3
Highlight any previous experience in retail or customer service when you apply. Even if it’s informal, showing that you have interacted with the public or handled cash before can set you apart from other candidates.
✨Tip Number 4
Be prepared to discuss your availability clearly. Since they require a commitment of at least three hours per week, being upfront about your schedule will show your reliability and willingness to support the team.
We think you need these skills to ace Volunteer Retail Assistant (Ware)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Retail Volunteer. Familiarise yourself with the tasks mentioned in the job description, such as customer service, stock management, and cash handling.
Tailor Your CV: Highlight any relevant experience you have in retail or customer service. Emphasise skills like teamwork, organisation, and customer care that align with the role's requirements.
Craft a Personal Statement: Write a brief personal statement explaining why you want to volunteer at Isabel Hospice. Mention your commitment to the community and how you can contribute to the shop's success.
Check Your Availability: Be clear about your availability when applying. Since the role requires a commitment of at least three hours per week, ensure you can meet this expectation and mention your preferred time slots in your application.
How to prepare for a job interview at Isabel Hospice
✨Show Your Passion for Volunteering
Make sure to express your enthusiasm for volunteering and how it aligns with your values. Share any previous volunteer experiences or community involvement that highlight your commitment to helping others.
✨Demonstrate Customer Service Skills
Since the role involves interacting with customers, be prepared to discuss your customer service skills. Provide examples of how you've handled difficult situations or provided excellent service in the past.
✨Highlight Teamwork Experience
Emphasise your ability to work well in a team. Discuss any experiences where you collaborated with others to achieve a common goal, as this is crucial for a Retail Assistant role.
✨Ask Thoughtful Questions
Prepare some questions to ask the interviewer about the shop's operations or the team dynamics. This shows your genuine interest in the role and helps you understand what to expect.
