At a Glance
- Tasks: Assist in our Waltham Cross shop, providing excellent customer service and keeping the store stocked.
- Company: Join the Isabel Hospice family and make a difference in your community.
- Benefits: Meet new people, learn skills, and support essential care services.
- Other info: Flexible hours, comprehensive training, and opportunities for personal development.
- Why this job: Make a meaningful impact while gaining valuable experience and contributing to a great cause.
- Qualifications: Enjoy teamwork, have good organisational skills, and a desire to help others.
Overview
We are looking for Retail Volunteers to assist us in our Waltham Cross Shop. If you have a few hours to spare each week and would like to help out in one of our shops, we’d love to hear from you!
This is a fantastic opportunity to get involved and make a meaningful impact. Our shops play a crucial role in raising funds to support the essential services of Isabel Hospice.
As a Retail Assistant, you will support and assist the team in maximising the shop's income by ensuring the shop floor is fully stocked and properly merchandised, and customers are served efficiently.
We ask you to commit to at least one regular half-day weekly session and session times are:
- AM: 9am - 1pm
- PM: 1pm - 5pm
- Sunday session times are 10am - 1pm and 1pm - 4pm
We are urgently looking for volunteers to assist us on Monday, Tuesday & Wednesday afternoon. Additionally Thursday morning and all day Friday.
What you’ll be doing:
Under the leadership of your Shop Manager, you will be assisting with:
- Providing the highest standard of service to customers
- Keeping the shop fully stocked and ensuring items are displayed to show them at their best
- Operating tills and taking payments
- Ensuring both stock and cash security procedures are always followed
- Contributing to keeping the shop and premises clean and tidy
- Providing support and guidance to new volunteers to help them settle into their roles
- Promoting the public’s understanding of the work of Isabel Hospice and the importance of raising funds through the shop
- Raising awareness of Gift Aid to our customers
- Promoting and applying the Isabel Hospice Health & Safety Policy
Your skills and Abilities:
- Enjoy working in a team environment
- Enjoy working with the public
- Good organisational skills
- Demonstrate and keen to develop good customer care skills
- Security conscious
- Demonstrate and keen to develop display & merchandising skills
- Confident in handling cash
Benefits to you:
- Meet new people and learn new skills
- Work with a friendly team and be part of the Isabel family
- Support your local community
- Contribute to the provision of care to our patients
- Comprehensive induction and training
- Support with your career goals and personal development
- Opportunities to learn from long-term volunteers and staff
Am I eligible to volunteer?
We ask that our volunteers are:
- At least 18 years old
- Live within an easy commute to the area
- Interested in volunteering for at least 6 months for at least 3 hours per week
All volunteers are assessed individually for the volunteer roles they are applying for. We strongly believe in equal opportunities and welcome applicants who are representative of our diverse communities.
Expectations:
- Maintain confidentiality in accordance with Isabel Hospice guidelines.
- Have a professional and courteous manner in accordance with Isabel Hospice policies.
- Demonstrate Isabel Hospice values
- Identify yourself as a volunteer while carrying out your duties
All appointments are at the discretion of the management team and are subject to a one-month trial period for both parties.
Thank you for supporting Isabel Hospice.
Please note this is an unpaid volunteer opportunity.
Volunteer Retail Assistant (Waltham Cross) employer: Isabel Hospice
Isabel Hospice is an exceptional employer that values community impact and personal growth. By joining our Finance Team as a volunteer, you will not only gain hands-on experience in finance but also contribute to meaningful work that directly benefits patients and their families. Our supportive work culture encourages skill development and fosters a sense of belonging, making it a rewarding place to volunteer your time and expertise.
StudySmarter Expert Advice🤫
We think this is how you could land Volunteer Retail Assistant (Waltham Cross)
✨Tip Number 1
Get to know the shop and its mission! Before you apply, pop into the Waltham Cross shop and chat with the current volunteers. This will give you a feel for the environment and show your genuine interest in helping out.
✨Tip Number 2
Show off your people skills! When you’re chatting with the team or during your trial period, make sure to highlight your ability to connect with customers. A friendly smile and a willingness to help can go a long way in retail.
✨Tip Number 3
Be proactive! If you see something that needs doing in the shop, jump in and help out. Whether it’s restocking shelves or tidying up, taking initiative shows you’re committed and ready to contribute.
✨Tip Number 4
Don’t forget to follow up! After your initial application or trial, drop a quick message to the management team thanking them for the opportunity and expressing your enthusiasm for the role. It keeps you on their radar!
We think you need these skills to ace Volunteer Retail Assistant (Waltham Cross)
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for helping others shine through! We want to see that you genuinely care about making a difference in the community and supporting Isabel Hospice.
Tailor Your Application:Make sure to customise your application to highlight relevant skills and experiences. If you've worked in retail or have customer service experience, shout about it! We love seeing how your background fits with what we do.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid long-winded sentences. Just tell us who you are, what you can bring to the team, and why you want to volunteer with us!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and get back to you. Plus, it shows you’re keen to join the Isabel family!
How to prepare for a job interview at Isabel Hospice
✨Know the Cause
Before your interview, take some time to research Isabel Hospice and understand its mission. Being able to articulate why you want to volunteer and how you can contribute to their cause will show your genuine interest and commitment.
✨Show Your Team Spirit
Since this role involves working closely with others, be prepared to discuss your experience in team environments. Share examples of how you've collaborated with others in the past and how you can bring that spirit to the shop.
✨Demonstrate Customer Care Skills
Think about times when you've provided excellent customer service. Be ready to share specific examples during your interview, highlighting your ability to handle cash, operate tills, and ensure a positive shopping experience for customers.
✨Ask Thoughtful Questions
At the end of your interview, don’t hesitate to ask questions about the role or the team. This shows your enthusiasm and helps you gauge if the position is the right fit for you. Consider asking about training opportunities or how volunteers are supported in their roles.
