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- Tasks: Assist in retail operations, customer service, and shop merchandising.
- Company: Join Isabel Hospice, a charity dedicated to providing essential care and support.
- Benefits: Meet new people, gain skills, and contribute to your community while being part of a friendly team.
- Why this job: Make a meaningful impact while learning and growing in a supportive environment.
- Qualifications: Must be 18+, committed to volunteering for at least 6 months, and live nearby.
- Other info: This is an unpaid volunteer role with flexible hours available.
We are looking for Retail Volunteers to assist us in our Hoddesdon Shop on the High Street. If you have a few hours to spare each week and would like to help out in our shop, we’d love to hear from you! This is a fantastic opportunity to get involved and make a meaningful impact. Our shops play a crucial role in raising funds to support the essential services of Isabel Hospice.
As a Retail Assistant, you will support and assist the team in maximising the shop's income by ensuring the shop floor is fully stocked and properly merchandised, and customers are served efficiently. We ask you to commit to at least one regular half-day weekly session. We have the following sessions available:
- AM: 9am - 1pm
- PM: 1pm - 5pm
- Monday: PM
- Wednesday: PM
- Thursday: AM
- Friday: PM
Alternative time slots can be arranged in agreement with the Shop Manager.
What you’ll be doing:
- Providing the highest standard of service to customers
- Keeping the shop fully stocked and ensuring items are displayed to show them at their best
- Operating tills and taking payments
- Ensuring both stock and cash security procedures are always followed
- Contributing to keeping the shop and premises clean and tidy
- Providing support and guidance to new volunteers to help them settle into their roles
- Promoting the public’s understanding of the work of Isabel Hospice and the importance of raising funds through the shop
- Raising awareness of Gift Aid to our customers
- Promoting and applying the Isabel Hospice Health & Safety Policy
Your skills and abilities:
- Enjoy working in a team environment
- Enjoy working with the public
- Good organisational skills
- Demonstrate and keen to develop good customer care skills
- Security conscious
- Confident in handling cash
- Demonstrate and keen to develop display & merchandising skills
Benefits to you:
- Meet new people and learn new skills
- Work with a friendly team and be part of the Isabel family
- Support your local community
- Contribute to the provision of care to our patients
- Comprehensive induction and training
- Support with your career goals and personal development
- Opportunities to learn from long-term volunteers and staff
Am I eligible to volunteer?
We ask that our volunteers are:
- At least 18 years old
- Live within an easy commute to the area
- Interested in volunteering for at least 6 months for at least 3 hours per week
All volunteers are assessed individually for the volunteer roles they are applying for. We strongly believe in equal opportunities and welcome applicants who are representative of our diverse communities.
Expectations:
- Maintain confidentiality in accordance with Isabel Hospice guidelines.
- Have a professional and courteous manner in accordance with Isabel Hospice policies.
- Demonstrate Isabel Hospice values
- Identify yourself as a volunteer while carrying out your duties
All appointments are at the discretion of the management team and are subject to a one-month trial period for both parties. Thank you for supporting Isabel Hospice. Please note this is an unpaid volunteer opportunity.
Volunteer Retail Assistant (Hoddesdon 1) employer: Isabel Hospice
Contact Detail:
Isabel Hospice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Volunteer Retail Assistant (Hoddesdon 1)
✨Tip Number 1
Familiarise yourself with Isabel Hospice and its mission. Understanding the organisation's values and the impact of your role as a Retail Assistant will help you connect better with the team and customers.
✨Tip Number 2
Be proactive in demonstrating your customer service skills. Engage with potential customers in your local area or volunteer at similar events to showcase your ability to provide excellent service.
✨Tip Number 3
Network with current volunteers or staff at Isabel Hospice. They can provide insights into the role and share tips on how to stand out during the selection process.
✨Tip Number 4
Show your commitment by being flexible with your availability. Highlighting your willingness to adapt to different shifts can make you a more attractive candidate for the role.
We think you need these skills to ace Volunteer Retail Assistant (Hoddesdon 1)
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and skills required for the Volunteer Retail Assistant position. Tailor your application to highlight how your experiences align with these requirements.
Craft a Personal Statement: Write a personal statement that reflects your passion for volunteering and your commitment to supporting Isabel Hospice. Mention any relevant experience you have in retail or customer service, and express why you want to contribute to their mission.
Highlight Relevant Skills: Make sure to emphasise skills that are particularly relevant to the role, such as teamwork, customer service, organisational skills, and cash handling. Use specific examples from your past experiences to demonstrate these abilities.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which is important for any role.
How to prepare for a job interview at Isabel Hospice
✨Show Your Passion for Volunteering
Make sure to express your enthusiasm for volunteering and helping the community. Share any previous experiences you have in similar roles or how you feel about supporting a cause like Isabel Hospice.
✨Demonstrate Customer Service Skills
Since you'll be working directly with customers, highlight any relevant customer service experience. Discuss how you handle difficult situations and ensure a positive shopping experience for everyone.
✨Be Prepared to Discuss Teamwork
As a Retail Assistant, you'll be part of a team. Be ready to talk about your ability to work collaboratively, share examples of successful teamwork, and how you support new volunteers.
✨Understand the Role and Responsibilities
Familiarise yourself with the specific duties of a Retail Assistant at Isabel Hospice. Knowing what is expected will help you answer questions confidently and show that you're genuinely interested in the position.