At a Glance
- Tasks: Assist customers, manage stock, and operate tills in our Haldens Shop.
- Company: Join Isabel Hospice, a charity dedicated to providing essential care and support.
- Benefits: Gain valuable experience, meet new people, and receive training for personal development.
- Other info: Enjoy flexible shifts and the chance to learn from experienced volunteers.
- Why this job: Make a meaningful impact in your community while working with a friendly team.
- Qualifications: Must be 18+, committed to volunteering for at least 6 months, and live nearby.
We are looking for Volunteer Retail Assistants to assistus on weekdaysand weekends in our Haldens Shop. If you have a few hours to spare each week and would like to help out in our shops, we’d love to hear from you!
This is a fantastic opportunity to get involved and make a meaningful impact. Our shops play a crucial role in raising funds to support the essential services of Isabel Hospice.
We ask you to commit to at least one regular half-day weekly session and session timesare:
AM: 9am - 1pm
PM: 1pm to 5pm
Sunday shifts are 10am - 1pm and 1pm - 4pm.
We are looking for volunteers to assist us on Tuesday and Thursday afternoon. Additionally, all day Saturday andSunday.
Under the leadership of your Shop Manager, you will be assisting with:
- Providing the highest standard of service to customers
- Keeping the shop fully stocked and ensuring items are displayed to show them at their best
- Operating tills and taking payments
- Ensuring both stock and cash security procedures are always followed
- Contributing to keeping the shop and premises clean and tidy
- Providing support and guidance to new volunteers to help them settle into their roles
- Promoting the public’s understanding of the work of Isabel Hospice and the importance of raising funds through the shop
- Raising awareness of Gift Aid to our customers
- Promoting and applying the Isabel Hospice Health & Safety Policy
Your skills and Abilities:
- Enjoy working in a team environment
- Enjoy working with the public
- Good organisational skills
- Demonstrate and keen to develop good customer care skills
- Security conscious
- Confident in handling cash
- Demonstrate and keen to develop display & merchandising skills
Benefits to you:
- Meet new people and learn new skills
- Work with a friendly team and be part of the Isabel family
- Support your local community
- Contribute to the provision of care to our patients
- Comprehensive induction and training
- Support with your career goals and personal development
- Opportunities to learn from long-term volunteers and staff
Am I eligible to volunteer?
We ask that our volunteers are:
- At least 18 years old
- Live within an easycommute to the area
- Interested in volunteering for at least 6 months for at least 3 hours per week
All volunteers are assessed individually for the volunteer roles they are applying for. We strongly believe in equal opportunities and welcome applicants who are representative of our diverse communities.
Expectations:
- Maintain confidentiality in accordance with Isabel Hospice guidelines
- Have a professional and courteous manner in accordance with Isabel Hospice policies
- Demonstrate Isabel Hospice values
- Identify yourself as a volunteer while carrying out your duties
All appointments are at the discretion of the management team and are subject to a one-month trial period for both parties.
Thank you for supporting Isabel Hospice.
Please note this is an unpaid volunteer opportunity.
Volunteer Retail Assistant - Haldens employer: Isabel Hospice
Isabel Hospice is an exceptional employer that offers a rewarding volunteer experience in the heart of Haldens. By joining our friendly team, you will not only contribute to vital community services but also enjoy comprehensive training and personal development opportunities. Our supportive work culture fosters connections with like-minded individuals, making it a fulfilling place to grow while making a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Volunteer Retail Assistant - Haldens
✨Tip Number 1
Make sure to familiarise yourself with the mission and values of Isabel Hospice. Understanding their work will not only help you connect with the team but also allow you to communicate effectively with customers about the importance of the shop.
✨Tip Number 2
Consider visiting the Haldens Shop before applying. This will give you a feel for the environment, the team, and the types of products sold, which can be beneficial during any informal discussions or interviews.
✨Tip Number 3
Engage with current volunteers or staff if possible. They can provide insights into the role and share their experiences, which can help you understand what is expected and how to excel in your position.
✨Tip Number 4
Be prepared to discuss your availability clearly. Since the role requires a commitment to specific sessions, having a clear idea of when you can volunteer will show your dedication and help the management team plan effectively.
We think you need these skills to ace Volunteer Retail Assistant - Haldens
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the responsibilities and expectations of a Volunteer Retail Assistant. This will help you tailor your application to highlight relevant skills and experiences.
Craft a Personal Statement:Write a personal statement that reflects your passion for volunteering and your commitment to supporting Isabel Hospice. Mention any previous experience in retail or customer service, and how you can contribute to the team.
Highlight Relevant Skills:Make sure to emphasise skills that are particularly relevant to the role, such as customer service, teamwork, organisational skills, and cash handling. Use specific examples to demonstrate these skills in your CV.
Proofread Your Application:Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which is important for the role.
How to prepare for a job interview at Isabel Hospice
✨Show Your Passion for Volunteering
Make sure to express your enthusiasm for volunteering and how it aligns with your values. Talk about why you want to support Isabel Hospice and how you believe in the importance of their work.
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight your ability to engage with customers, handle inquiries, and resolve issues effectively.
✨Be Ready to Discuss Teamwork
Since this role involves working closely with others, be prepared to discuss your experience in team settings. Share specific instances where you contributed to a team goal or helped a colleague.
✨Understand the Role and Responsibilities
Familiarise yourself with the specific duties of a Volunteer Retail Assistant. Be ready to discuss how you can contribute to keeping the shop organised, assisting customers, and promoting Gift Aid.
