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- Tasks: Assist customers, manage stock, and promote Isabel Hospice's mission in our Galleria Shop.
- Company: Isabel Hospice provides essential care and support to patients and their families.
- Benefits: Meet new people, gain skills, and contribute to your community while being part of a friendly team.
- Why this job: Make a meaningful impact while developing customer care and organisational skills in a supportive environment.
- Qualifications: Must be 18+, committed for at least 6 months, and enjoy working with the public.
- Other info: This is an unpaid volunteer role with flexible half-day sessions available.
We are looking for Retail Volunteers to assist us on Wednesdays & Fridays in our Galleria Shop. If you have a few hours to spare each week and would like to help out in our shop, we’d love to hear from you!
This is a fantastic opportunity to get involved and make a meaningful impact. Our shops play a crucial role in raising funds to support the essential services of Isabel Hospice.
We ask you to commit to at least one regular half-day weekly session. We have the following sessions available:
- AM: 9am – 1pm
- PM: 1pm – 5pm
Please note that our Galleria Shop Managers are looking for volunteers who are able to commit long-term.
Under the leadership of your Shop Manager, you will be assisting with:
- Providing the highest standard of service to customers
- Keeping the shop fully stocked and ensuring items are displayed to show them at their best
- Operating tills and taking payments
- Ensuring both stock and cash security procedures are always followed
- Contributing to keeping the shop and premises clean and tidy
- Providing support and guidance to new volunteers to help them settle into their roles
- Promoting the public’s understanding of the work of Isabel Hospice and the importance of raising funds through the shop
- Raising awareness of Gift Aid to our customers
- Promoting and applying the Isabel Hospice Health & Safety Policy
Your skills and abilities:
- Enjoy working in a team environment
- Enjoy working with the public
- Good organisational skills
- Demonstrate and keen to develop good customer care skills
- Security conscious
- Confident in handling cash
- Demonstrate and keen to develop display & merchandising skills
Benefits to you:
- Meet new people and learn new skills
- Work with a friendly team and be part of the Isabel family
- Support your local community
- Contribute to the provision of care to our patients
- Comprehensive induction and training
- Support with your career goals and personal development
- Opportunities to learn from long‑term volunteers and staff
Am I eligible to volunteer?
We ask that our volunteers are:
- At least 18 years old
- Live within an easy commute to the area
- Interested in volunteering for at least 6 months for at least 3 hours per week
All volunteers are assessed individually for the volunteer roles they are applying for. We strongly believe in equal opportunities and welcome applicants who are representative of our diverse communities.
Expectations:
- Maintain confidentiality in accordance with Isabel Hospice guidelines
- Have a professional and courteous manner in accordance with Isabel Hospice policies
- Demonstrate Isabel Hospice values
- Identify yourself as a volunteer while carrying out your duties
All appointments are at the discretion of the management team and are subject to a one-month trial period for both parties.
Thank you for supporting Isabel Hospice.
Please note this is an unpaid volunteer opportunity.
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Volunteer Retail Assistant - Galleria employer: Isabel Hospice
Contact Detail:
Isabel Hospice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Volunteer Retail Assistant - Galleria
✨Tip Number 1
Show your enthusiasm for volunteering! When you get the chance to speak with the Shop Manager or during any informal chats, express your passion for helping the community and supporting Isabel Hospice's mission. This can really set you apart from other candidates.
✨Tip Number 2
Familiarise yourself with the work of Isabel Hospice before your application. Understanding their services and how the retail shop contributes to their funding will help you engage in meaningful conversations and demonstrate your commitment to their cause.
✨Tip Number 3
Network with current volunteers or staff if possible. They can provide insights into what the role entails and share tips on how to excel as a Volunteer Retail Assistant. This connection can also give you a personal reference when applying.
✨Tip Number 4
Be prepared to discuss your availability and commitment. Since they are looking for long-term volunteers, being clear about your schedule and willingness to commit to regular shifts will show that you are serious about the role.
We think you need these skills to ace Volunteer Retail Assistant - Galleria
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and expectations of the Volunteer Retail Assistant position. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Personal Statement: Write a personal statement that reflects your passion for volunteering and your commitment to supporting Isabel Hospice. Share any relevant experiences that demonstrate your customer service skills and ability to work in a team.
Highlight Relevant Skills: Make sure to emphasise skills that are particularly relevant to the role, such as good organisational abilities, customer care experience, and cash handling confidence. Use specific examples to illustrate these skills in your CV.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which is important for a role in retail.
How to prepare for a job interview at Isabel Hospice
✨Show Your Passion for Volunteering
Make sure to express your enthusiasm for volunteering and how it aligns with your values. Talk about why you want to support Isabel Hospice and how you believe in the importance of their work.
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service. Highlight your ability to work well with the public and how you can contribute to a positive shopping experience.
✨Be Ready to Discuss Teamwork
Since this role involves working closely with others, be prepared to discuss your experiences in team settings. Share how you’ve collaborated with others and supported new team members in previous roles.
✨Understand the Role and Responsibilities
Familiarise yourself with the specific duties of a Retail Volunteer at Isabel Hospice. Be ready to discuss how you can fulfil these responsibilities, such as operating tills, maintaining stock, and promoting Gift Aid.
