At a Glance
- Tasks: Assist in our shop, support customers, and help raise funds for Isabel Hospice.
- Company: Join the Isabel Hospice family and make a difference in your community.
- Benefits: Meet new people, learn skills, and contribute to essential care services.
- Other info: Flexible shifts available; commitment of at least 3 hours per week required.
- Why this job: Make a meaningful impact while gaining valuable experience and supporting a great cause.
- Qualifications: Must be 18+, enjoy teamwork, and have good organisational skills.
We are looking for Retail Volunteers to assist us in our Bishops Stortford South Street Shop. If you have a few hours to spare each week and would like to help out in our shop, we’d love to hear from you! This is a fantastic opportunity to get involved and make a meaningful impact. Our shops play a crucial role in raising funds to support the essential services of Isabel Hospice.
As a Retail Assistant, you will support and assist the team in maximising the shop's income by ensuring the shop floor is fully stocked and properly merchandised, and customers are served efficiently. We ask you to commit to at least one regular half-day weekly session. We have the following sessions available:
- AM: 9am - 1pm
- PM: 1pm - 5pm
We are urgently looking for volunteers Wednesday afternoon, Friday afternoon and all day Sunday.
What you’ll be doing:
- Providing the highest standard of service to customers
- Keeping the shop fully stocked and ensuring items are displayed to show them at their best
- Operating tills and taking payments
- Ensuring both stock and cash security procedures are always followed
- Contributing to keeping the shop and premises clean and tidy
- Providing support and guidance to new volunteers to help them settle into their roles
- Promoting the public’s understanding of the work of Isabel Hospice and the importance of raising funds through the shop
- Raising awareness of Gift Aid to our customers
- Promoting and applying the Isabel Hospice Health & Safety Policy
Your skills and abilities:
- Enjoy working in a team environment
- Enjoy working with the public
- Good organisational skills
- Demonstrate and keen to develop good customer care skills
- Security conscious
- Confident in handling cash
- Demonstrate and keen to develop display & merchandising skills
Benefits to you:
- Meet new people and learn new skills
- Work with a friendly team and be part of the Isabel family
- Support your local community
- Contribute to the provision of care to our patients
- Comprehensive induction and training
- Support with your career goals and personal development
- Opportunities to learn from long-term volunteers and staff
Am I eligible to volunteer?
We ask that our volunteers are:
- At least 18 years old
- Live within an easy commute to the area
- Interested in volunteering for at least 6 months for at least 3 hours per week
All volunteers are assessed individually for the volunteer roles they are applying for. We strongly believe in equal opportunities and welcome applicants who are representative of our diverse communities.
Expectations:
- Maintain confidentiality in accordance with Isabel Hospice guidelines.
- Have a professional and courteous manner in accordance with Isabel Hospice policies.
- Demonstrate Isabel Hospice values
- Identify yourself as a volunteer while carrying out your duties
All appointments are at the discretion of the management team and are subject to a one-month trial period for both parties. Thank you for supporting Isabel Hospice. Please note this is an unpaid volunteer opportunity.
Volunteer Retail Assistant - Flexible Shifts for Hospice employer: Isabel Hospice
Isabel Hospice is an exceptional employer that offers volunteers the chance to make a meaningful impact in their community while working in a supportive and friendly environment. With flexible shifts available in our Bishops Stortford South Street Shop, volunteers can develop valuable skills, meet new people, and contribute to essential services that support local patients. Our comprehensive induction and training ensure that every volunteer feels welcomed and equipped to thrive as part of the Isabel family.
StudySmarter Expert Advice🤫
We think this is how you could land Volunteer Retail Assistant - Flexible Shifts for Hospice
✨Tip Number 1
Get to know the shop and its team before you start! Pop in for a chat, introduce yourself, and show your enthusiasm. This will help you feel more comfortable and make a great first impression.
✨Tip Number 2
Be proactive during your shifts! If you see something that needs doing, like restocking or tidying up, jump right in. This shows your commitment and helps the team run smoothly.
✨Tip Number 3
Don’t be shy about asking questions! Whether it’s about the till or how to display items, asking for guidance shows you’re eager to learn and improve your skills.
✨Tip Number 4
Make sure to share your experiences on social media or with friends! Spreading the word about your volunteering can inspire others to join and support Isabel Hospice too.
We think you need these skills to ace Volunteer Retail Assistant - Flexible Shifts for Hospice
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for helping the community shine through. We want to see why you're excited about volunteering with us at Isabel Hospice and how you can make a difference in our shop.
Tailor Your Application:Make sure to customise your application to highlight relevant skills and experiences that match the role. Whether it's customer service or teamwork, show us how your background aligns with what we're looking for!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Retail Assistant position. Remember, less is often more!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the easiest way for us to receive your details and get back to you quickly. Plus, it shows you’re tech-savvy and ready to jump in!
How to prepare for a job interview at Isabel Hospice
✨Know the Mission
Before your interview, take some time to understand the mission of Isabel Hospice. Familiarise yourself with their values and how the retail shop contributes to their services. This will show your genuine interest in the role and help you connect your motivations with their goals.
✨Show Your Team Spirit
Since this role involves working closely with a team, be prepared to discuss your experiences in team environments. Share examples of how you've collaborated with others, supported new members, or contributed to a positive atmosphere. This will highlight your ability to fit into their friendly team.
✨Demonstrate Customer Care Skills
Think of specific instances where you've provided excellent customer service. Whether it’s handling queries or resolving issues, be ready to share these stories. This will illustrate your commitment to delivering high standards of service, which is crucial for the Retail Assistant role.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about the training process for new volunteers or how they promote Gift Aid awareness. This shows your enthusiasm for the role and your desire to contribute meaningfully to the shop's success.
