At a Glance
- Tasks: Assist in a retail shop, serving customers and managing stock.
- Company: Join Isabel Hospice, dedicated to providing essential care and support.
- Benefits: Meet new people, gain skills, and contribute to your community.
- Other info: This is an unpaid volunteer role with flexible hours.
- Why this job: Make a meaningful impact while working in a friendly team environment.
- Qualifications: Must be 18+, committed for at least 6 months, and enjoy teamwork.
We are looking for Retail Volunteers to assist us Monday-Saturday in our Bishops Stortford Bridge Street Shop. If you have a few hours to spare each week and would like to help out in our shop, we’d love to hear from you! This is a fantastic opportunity to get involved and make a meaningful impact. Our shops play a crucial role in raising funds to support the essential services of Isabel Hospice.
As a Retail Assistant, you will support and assist the team in maximising the shop's income by ensuring the shop floor is fully stocked and properly merchandised, and customers are served efficiently. We ask you to commit to at least one regular half-day weekly session. We have the following sessions available:
- AM: 9am - 1pm
- PM: 1pm - 5pm
Alternative time slots can be arranged in agreement with the Shop Manager.
What you’ll be doing:
- Providing the highest standard of service to customers
- Keeping the shop fully stocked and ensuring items are displayed to show them at their best
- Operating tills and taking payments
- Ensuring both stock and cash security procedures are always followed
- Contributing to keeping the shop and premises clean and tidy
- Providing support and guidance to new volunteers to help them settle into their roles
- Promoting the public’s understanding of the work of Isabel Hospice and the importance of raising funds through the shop
- Raising awareness of Gift Aid to our customers
- Promoting and applying the Isabel Hospice Health & Safety Policy
Your skills and abilities:
- Enjoy working in a team environment
- Enjoy working with the public
- Good organisational skills
- Demonstrate and keen to develop good customer care skills
- Security conscious
- Confident in handling cash
- Demonstrate and keen to develop display & merchandising skills
Benefits to you:
- Meet new people and learn new skills
- Work with a friendly team and be part of the Isabel family
- Support your local community
- Contribute to the provision of care to our patients
- Comprehensive induction and training
- Support with your career goals and personal development
- Opportunities to learn from long-term volunteers and staff
Am I eligible to volunteer?
We ask that our volunteers are:
- At least 18 years old
- Live within an easy commute to the area
- Interested in volunteering for at least 6 months for at least 3 hours per week
All volunteers are assessed individually for the volunteer roles they are applying for. We strongly believe in equal opportunities and welcome applicants who are representative of our diverse communities.
Expectations:
- Maintain confidentiality in accordance with Isabel Hospice guidelines.
- Have a professional and courteous manner in accordance with Isabel Hospice policies.
- Demonstrate Isabel Hospice values
- Identify yourself as a volunteer while carrying out your duties
All appointments are at the discretion of the management team and are subject to a one-month trial period for both parties. Thank you for supporting Isabel Hospice. Please note this is an unpaid volunteer opportunity.
Volunteer Retail Assistant (Bishops Stortford 1) employer: Isabel Hospice
Isabel Hospice is an exceptional employer that values community impact and personal growth. By joining our Finance Team as a volunteer, you will not only gain hands-on experience in finance but also contribute to meaningful work that directly benefits patients and their families. Our supportive work culture encourages skill development and fosters a sense of belonging, making it a rewarding place to volunteer your time and expertise.
StudySmarter Expert Advice🤫
We think this is how you could land Volunteer Retail Assistant (Bishops Stortford 1)
✨Tip Number 1
Familiarise yourself with Isabel Hospice and its mission. Understanding the organisation's values and the impact of your role as a Retail Assistant will help you convey genuine enthusiasm during any discussions or interviews.
✨Tip Number 2
Visit the Bishops Stortford shop before applying. This will give you a feel for the environment, the team, and the types of products sold, allowing you to speak more confidently about how you can contribute.
✨Tip Number 3
Network with current volunteers or staff at Isabel Hospice. Engaging with them can provide insights into the role and the shop's operations, which can be beneficial when discussing your potential fit for the position.
✨Tip Number 4
Be prepared to discuss your availability clearly. Since the role requires a commitment of at least three hours per week, having a flexible schedule can make you a more attractive candidate.
We think you need these skills to ace Volunteer Retail Assistant (Bishops Stortford 1)
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the responsibilities and skills required for the Retail Volunteer position. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Personal Statement:Write a personal statement that reflects your passion for volunteering and your commitment to supporting Isabel Hospice. Mention any previous volunteer work or customer service experience that showcases your ability to work in a team and engage with the public.
Highlight Relevant Skills:Make sure to emphasise skills that are particularly relevant to the role, such as organisational skills, customer care abilities, and cash handling experience. Use specific examples to demonstrate how you have applied these skills in past roles.
Proofread Your Application:Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which is important for a role in retail.
How to prepare for a job interview at Isabel Hospice
✨Show Your Passion for Volunteering
Make sure to express your enthusiasm for volunteering and how it aligns with your values. Talk about why you want to support Isabel Hospice and how you believe in the importance of their work.
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight your ability to engage with customers and ensure they have a positive experience in the shop.
✨Be Ready to Discuss Teamwork
Since this role involves working closely with others, be prepared to discuss your experiences in team settings. Share how you contribute to a team environment and support your colleagues.
✨Understand the Role and Responsibilities
Familiarise yourself with the specific duties of a Retail Assistant at Isabel Hospice. Be ready to discuss how you can help maximise the shop's income and maintain a tidy and welcoming environment.
