At a Glance
- Tasks: Support the Shop Manager in running a vibrant charity shop and engaging with volunteers.
- Company: Isabel Hospice is dedicated to providing expert care while promoting sustainable fashion.
- Benefits: Enjoy 27 days holiday, a pension scheme, health service discounts, and more!
- Other info: This role requires an enhanced DBS check and offers a collaborative team environment.
- Why this job: Make a real impact in your community while gaining valuable retail experience.
- Qualifications: Customer service experience, strong communication skills, and a passion for sustainability are essential.
The predicted salary is between 24000 - 36000 £ per year.
Are you creative, driven, and passionate about retail with a flair for customer service? We're looking for an enthusiastic Assistant Shop Manager to support the running of our busy charity shop in Bishop's Stortfordon Sundays.
In this role, you’ll work alongside the Shop Manager and a dedicated team of volunteers to help run a vibrant and successful store. Each of our shops has its own unique character, and you'll play a key part in upholding our strong reputation within the local community.
Your work won’t just help divert waste from landfill — it will directly support Isabel Hospice in providing expert care to those who need it most.
What will I be doing?
- Supporting the Shop Manager to maximise store income and profits by delivering exceptional retail standards
- Maintaining and promoting the highest standard of customer care
- Creating eye-catching displays and maintaining cleanliness throughout the shop
- Supporting the Shop Manager to engage and train volunteers to assist in the running of the shop
- Meeting gift aid conversion rates from people donating goods
- Support events held both in the shop (evenings) and the local community
What skills are you looking for?
- Experience of working in a customer focused environment
- Interest in or experience with sustainable fashion
- Excellent communication skills, both verbal and written
- Shows understanding, respect and consideration for others at all times
- Strong organisational skills with a proactive approach to work
- Ability to lead by example and maintain a positive attitude
- Collaborative team player
- Proficiency in email, MS Office, and internet use
What are the benefits?
Each and every one of our employees contributes to our progress and is supporting our work at Isabel Hospice. In return, we have a generous benefits package which includes:
- 27 days holiday plus bank holidays (pro rata)
- Pension scheme
- Life assurance scheme
- Employee Assistance Programme
- Cycle to work scheme
- Health Service Discounts
- Refer a friend bonus
If you believe you have the skills, experience, and passion to excel in this role, please apply below.
Isabel Hospice is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We thank all applicants for their interest in joining our team.
We reserve the right to close this job earlier if sufficient applications are received, so please apply early to avoid disappointment.
Successful applicants will be required to undertake an enhanced DBS check.
For details of our inclusion statement, please see our website https://joinus.isabelhospice.org.uk/vacancies
Sunday Assistant Manager employer: Isabel Hospice
Isabel Hospice is an exceptional employer that values creativity, passion, and community engagement. Working as a Sunday Assistant Manager in our Hertford charity shop not only offers a generous benefits package, including 27 days of holiday and a pension scheme, but also provides a unique opportunity to make a meaningful impact by supporting local hospice care. Our inclusive work culture fosters employee growth and collaboration, ensuring that every team member feels valued and empowered to contribute to our mission.
StudySmarter Expert Advice🤫
We think this is how you could land Sunday Assistant Manager
✨Tip Number 1
Familiarise yourself with Isabel Hospice and its mission. Understanding the charity's values and how they impact the local community will help you demonstrate your passion for the role during any discussions.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully handled customer interactions in previous roles. This will highlight your ability to maintain high standards of customer care, which is crucial for this position.
✨Tip Number 3
Think about creative ways to engage volunteers and enhance their experience in the shop. Being able to share ideas on training and motivating volunteers can set you apart as a proactive candidate.
✨Tip Number 4
Prepare to discuss your organisational skills and how you manage multiple tasks effectively. The role requires strong organisational abilities, so having specific examples ready will demonstrate your capability to lead the shop efficiently.
We think you need these skills to ace Sunday Assistant Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in retail and customer service. Emphasise any previous roles where you supported management or worked with volunteers, as this aligns closely with the responsibilities of the Sunday Assistant Manager.
Craft a Compelling Cover Letter:In your cover letter, express your passion for retail and charity work. Mention specific examples of how you've delivered exceptional customer service or created engaging displays in past roles to demonstrate your suitability for the position.
Showcase Your Skills:Highlight your organisational skills and ability to lead by example. Provide examples of how you've successfully trained or engaged team members in previous jobs, as this is crucial for supporting the Shop Manager and volunteers.
Research Isabel Hospice:Familiarise yourself with Isabel Hospice's mission and values. Mention in your application how your personal values align with theirs, particularly regarding sustainability and community support, to show that you're a good cultural fit.
How to prepare for a job interview at Isabel Hospice
✨Show Your Passion for Retail
Make sure to express your enthusiasm for retail and customer service during the interview. Share specific examples of how you've contributed to a positive shopping experience in previous roles, as this aligns with the values of Isabel Hospice.
✨Demonstrate Team Leadership Skills
As an Assistant Manager, you'll be expected to lead by example. Prepare to discuss your experience in training or managing volunteers or team members, highlighting how you foster a collaborative environment.
✨Highlight Your Organisational Skills
The role requires strong organisational skills. Be ready to provide examples of how you've successfully managed tasks or projects in a busy environment, ensuring that everything runs smoothly and efficiently.
✨Understand the Charity's Mission
Familiarise yourself with the mission of Isabel Hospice and its impact on the community. Showing that you understand and support their goals will demonstrate your commitment to the role and the organisation.
