At a Glance
- Tasks: Lead our charity shop, ensuring high standards and excellent customer care.
- Company: Isabel Hospice supports sustainable fashion while providing expert care to those in need.
- Benefits: Enjoy 27 days holiday, a pension scheme, life assurance, and health service discounts.
- Other info: Flexible weekend work required; apply early as positions may close quickly.
- Why this job: Make a positive impact on the community while gaining valuable retail management experience.
- Qualifications: Retail management experience and a passion for sustainable fashion are essential.
The predicted salary is between 24000 - 36000 £ per year.
Are you interested in sustainable fashion? We are seeking a dedicated and experienced store manager to lead our Isabel Hospice charity shop in Sawbridgeworth. Each of our shops has its own unique style and you will be responsible for maintaining our high quality reputation within the community. Not only will your work be helping to reduce vast amounts of waste going to landfill, but you’ll also be ensuring that we have the resources to continue providing expert care to those that need it most.
Our retail teams cover the needs of their stores by working on a rota basis so this role will require weekend work, and flexibility (Working 4 days over 7).
What will I be doing?
- Ensuring high standards of display, presentation, and cleanliness are maintained throughout the shop
- Leading by example, providing excellent customer care to enhance the shopping experience
- Maximizing sales and profits, achieving key objectives for the shop
- Guiding, inspiring, and engaging a team of paid staff and volunteers
- Meeting gift aid conversion rates from people donating goods
- Supporting events held both in the shop (evenings) and the local community
What skills are required?
- Retail management experience
- An interest in and/or experience of working with sustainable fashion
- Experience of managing and inspiring a diverse team of people
- Excellent organisational skills
- Understanding, respect and consideration for others at all times
- A good knowledge of email, MS Office and the internet
- A ‘can do’ approach to work
- Someone who communicates well, both verbally and in writing
- And ideally experience of working within charity retail
What are the benefits?
- 27 days holiday (pro rata)
- Pension scheme
- Life assurance scheme
- Employee Assistance Programme
- Cycle to work scheme
- Health Service Discounts
- Refer a friend bonus
If you believe you have the skills, experience, and passion to excel in this role, apply below. Isabel Hospice is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Successful applicants will be required to undertake a DBS check.
Shop Manager in Sawbridgeworth employer: Isabel Hospice
Isabel Hospice is an exceptional employer that values community impact and personal growth. By joining our Finance Team as a volunteer, you will not only gain hands-on experience in finance but also contribute to meaningful work that directly benefits patients and their families. Our supportive work culture encourages skill development and fosters a sense of belonging, making it a rewarding place to volunteer your time and expertise.
StudySmarter Expert Advice🤫
We think this is how you could land Shop Manager in Sawbridgeworth
✨Tip Number 1
Familiarise yourself with sustainable fashion trends and practices. Being knowledgeable about this area will not only help you stand out during interviews but also demonstrate your genuine interest in the role and the mission of Isabel Hospice.
✨Tip Number 2
Network within the charity retail sector. Attend local events or join online forums related to charity shops and sustainable fashion. This can provide valuable insights and connections that may give you an edge when applying for the Shop Manager position.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed diverse teams in the past. Think of specific examples where you inspired and engaged your team, as this is a key aspect of the role at Isabel Hospice.
✨Tip Number 4
Showcase your organisational skills by thinking of ways to improve shop operations. Be ready to share ideas on maximising sales and enhancing customer experience, as these are crucial responsibilities for the Shop Manager role.
We think you need these skills to ace Shop Manager in Sawbridgeworth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant retail management experience and any specific skills related to sustainable fashion. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for charity work and sustainable fashion. Mention how your previous experiences align with the responsibilities of the Shop Manager role and express your enthusiasm for contributing to Isabel Hospice.
Showcase Leadership Skills:In your application, provide examples of how you've successfully led and inspired teams in the past. Highlight your ability to engage both paid staff and volunteers, as this is crucial for the role.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in a managerial position.
How to prepare for a job interview at Isabel Hospice
✨Show Your Passion for Sustainable Fashion
Make sure to express your genuine interest in sustainable fashion during the interview. Share any personal experiences or knowledge you have about eco-friendly practices and how they relate to retail, as this aligns with the values of Isabel Hospice.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Discuss your approach to inspiring and engaging both paid staff and volunteers, as this is crucial for the Shop Manager role.
✨Highlight Your Organisational Skills
Be ready to discuss how you maintain high standards of display, presentation, and cleanliness in a retail environment. Provide specific examples of how your organisational skills have contributed to maximising sales and profits.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and customer service skills. Think of scenarios where you had to handle difficult situations or improve the shopping experience, and be prepared to share these stories.
