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- Tasks: Assist in our Hoddesdon shop, serving customers and keeping the store stocked.
- Company: Join Isabel Hospice and make a difference in your community.
- Benefits: Meet new people, learn skills, and support essential services.
- Why this job: Make a meaningful impact while gaining valuable experience.
- Qualifications: Must be 18+, enjoy teamwork, and have good organisational skills.
- Other info: Flexible shifts available; commitment of at least 3 hours per week required.
The predicted salary is between 13 - 16 £ per hour.
We are looking for Retail Volunteers to assist us on Saturday and Sunday in our Hoddesdon Clearance Shop on the High Street. If you have a few hours to spare each week and would like to help out in our shop, we’d love to hear from you! This is a fantastic opportunity to get involved and make a meaningful impact. Our shops play a crucial role in raising funds to support the essential services of Isabel Hospice.
As a Retail Assistant, you will support and assist the team in maximising the shop’s income by ensuring the shop floor is fully stocked and properly merchandised, and customers are served efficiently. We ask you to commit to at least one regular half‑day weekly session. Sessions available:
- Saturday: AM 9am–1pm & PM 1pm–5pm
- Sunday: AM 9am–1pm & PM 1pm–4pm
Alternative time slots can be arranged in agreement with the Shop Manager.
What you’ll be doing:
- Providing the highest standard of service to customers
- Keeping the shop fully stocked and ensuring items are displayed at their best
- Operating tills and taking payments
- Ensuring both stock and cash security procedures are always followed
- Contributing to keeping the shop and premises clean and tidy
- Providing support and guidance to new volunteers to help them settle into their roles
- Promoting the public’s understanding of the work of Isabel Hospice and the importance of raising funds through the shop
- Raising awareness of Gift Aid to our customers
- Promoting and applying the Isabel Hospice Health & Safety Policy
Your skills and abilities:
- Enjoy working in a team environment
- Enjoy working with the public
- Good organisational skills
- Demonstrate keen to develop good customer care skills
- Security conscious
- Confident in handling cash
- Demonstrate keen to develop display & merchandising skills
Benefits to you:
- Meet new people and learn new skills
- Work with a friendly team and be part of the Isabel family
- Support your local community
- Contribute to the provision of care to our patients
- Comprehensive induction and training
- Support with your career goals and personal development
- Opportunities to learn from long‑term volunteers and staff
Eligibility:
- At least 18 years old
- Live within an easy commute to the area
- Interested in volunteering for at least 6 months for at least 3 hours per week
All volunteers are assessed individually for the volunteer roles they are applying for. We strongly believe in equal opportunities and welcome applicants who are representative of our diverse communities.
Expectations:
- Maintain confidentiality in accordance with Isabel Hospice guidelines.
- Have a professional and courteous manner in accordance with Isabel Hospice policies.
- Demonstrate Isabel Hospice values
- Identify yourself as a volunteer while carrying out your duties
All appointments are at the discretion of the management team and are subject to a one‑month trial period for both parties. Thank you for supporting Isabel Hospice. Please note this is an unpaid volunteer opportunity.
Weekend Volunteer Retail Assistant (Hoddesdon 2) employer: Isabel Hospice
Contact Detail:
Isabel Hospice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Volunteer Retail Assistant (Hoddesdon 2)
✨Tip Number 1
Get to know the shop and its team before your first shift! Pop in for a chat or volunteer for a short session. This way, you’ll feel more comfortable and show your commitment to helping out.
✨Tip Number 2
Be proactive on the shop floor! If you see something that needs doing, like restocking shelves or tidying up, jump in and help. It shows you’re keen and ready to contribute to the team.
✨Tip Number 3
Don’t be shy about chatting with customers! Engaging with them not only enhances their shopping experience but also helps you develop those all-important customer care skills.
✨Tip Number 4
Make sure to ask questions and seek feedback from your fellow volunteers and the Shop Manager. This will help you learn quickly and improve your skills while showing that you’re eager to grow.
We think you need these skills to ace Weekend Volunteer Retail Assistant (Hoddesdon 2)
Some tips for your application 🫡
Show Your Passion: When writing your application, let us know why you're excited about volunteering with Isabel Hospice. Share your enthusiasm for helping the community and how you can contribute to our mission!
Tailor Your Application: Make sure to customise your application to highlight relevant skills and experiences that match the role. We want to see how your background aligns with what we’re looking for in a Retail Volunteer.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon so we can easily understand your qualifications and motivations.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this rewarding journey with us.
How to prepare for a job interview at Isabel Hospice
✨Know the Cause
Before your interview, take some time to research Isabel Hospice and understand its mission. Being able to speak passionately about the cause will show your genuine interest and commitment, which is key for a volunteer role.
✨Show Your Team Spirit
Since this role involves working closely with others, be prepared to discuss your experiences in team environments. Share examples of how you've collaborated with others in the past and how you can contribute positively to the shop's atmosphere.
✨Demonstrate Customer Care Skills
Think of specific instances where you've provided excellent customer service. Whether it’s a retail job or any other experience, be ready to explain how you handled customer interactions and ensured their satisfaction.
✨Ask Thoughtful Questions
Prepare a few questions to ask during the interview. This could be about the training process, the team dynamics, or how volunteers can make a difference. It shows you're engaged and eager to learn more about the role.
