At a Glance
- Tasks: Assist in our retail shop, serving customers and keeping the store stocked.
- Company: Join Isabel Hospice and make a difference in your community.
- Benefits: Meet new people, learn skills, and support local care services.
- Other info: Flexible shifts available; commitment of at least 3 hours per week required.
- Why this job: Make a meaningful impact while gaining valuable experience.
- Qualifications: Must be 18+, enjoy teamwork, and have good organisational skills.
We are looking for Retail Volunteers to assist us weekdays and weekends in our Hoddesdon Clearance Shop on the High Street. If you have a few hours to spare each week and would like to help out in our shop, we’d love to hear from you! This is a fantastic opportunity to get involved and make a meaningful impact. Our shops play a crucial role in raising funds to support the essential services of Isabel Hospice.
As a Retail Assistant, you will support and assist the team in maximising the shop's income by ensuring the shop floor is fully stocked and properly merchandised, and customers are served efficiently. We ask you to commit to at least one regular half-day weekly session. We have the following sessions available:
- AM: 9am - 1pm
- PM: 1pm to 5pm
- Sunday session times are 10am - 1pm and 1pm - 4pm.
Alternative time slots can be arranged in agreement with the Shop Manager. We are urgently looking for volunteers on Wednesday and Friday afternoons.
What you’ll be doing:
- Providing the highest standard of service to customers
- Keeping the shop fully stocked and ensuring items are displayed to show them at their best
- Operating tills and taking payments
- Ensuring both stock and cash security procedures are always followed
- Contributing to keeping the shop and premises clean and tidy
- Providing support and guidance to new volunteers to help them settle into their roles
- Promoting the public’s understanding of the work of Isabel Hospice and the importance of raising funds through the shop
- Raising awareness of Gift Aid to our customers
- Promoting and applying the Isabel Hospice Health & Safety Policy
Your skills and abilities:
- Enjoy working in a team environment
- Enjoy working with the public
- Good organisational skills
- Demonstrate and keen to develop good customer care skills
- Security conscious
- Confident in handling cash
- Demonstrate and keen to develop display & merchandising skills
Benefits to you:
- Meet new people and learn new skills
- Work with a friendly team and be part of the Isabel family
- Support your local community
- Contribute to the provision of care to our patients
- Comprehensive induction and training
- Support with your career goals and personal development
- Opportunities to learn from long-term volunteers and staff
Am I eligible to volunteer?
We ask that our volunteers are:
- At least 18 years old
- Live within an easy commute to the area
- Interested in volunteering for at least 6 months for at least 3 hours per week
All volunteers are assessed individually for the volunteer roles they are applying for. We strongly believe in equal opportunities and welcome applicants who are representative of our diverse communities.
Expectations:
- Maintain confidentiality in accordance with Isabel Hospice guidelines.
- Have a professional and courteous manner in accordance with Isabel Hospice policies.
- Demonstrate Isabel Hospice values
- Identify yourself as a volunteer while carrying out your duties
All appointments are at the discretion of the management team and are subject to a one-month trial period for both parties. Thank you for supporting Isabel Hospice. Please note this is an unpaid volunteer opportunity.
Volunteer Retail Assistant - Support Local Hospice in Hoddesdon employer: Isabel Hospice
Isabel Hospice is an exceptional employer that offers volunteers a chance to make a meaningful impact in the community while working alongside a supportive and friendly team. With opportunities for personal development and comprehensive training, volunteers can enhance their skills and contribute to vital services that support local patients. Located in Hoddesdon, our Clearance Shop provides a welcoming environment where you can meet new people and play a crucial role in raising funds for essential hospice care.
StudySmarter Expert Advice🤫
We think this is how you could land Volunteer Retail Assistant - Support Local Hospice in Hoddesdon
✨Tip Number 1
Get to know the shop and its team before you start! Pop in for a chat, introduce yourself, and show your enthusiasm. This will help you feel more comfortable and make a great first impression.
✨Tip Number 2
Be proactive during your shifts! If you see something that needs doing, like restocking or tidying up, jump in and help out. This shows your commitment and can really impress the Shop Manager.
✨Tip Number 3
Don’t be shy about asking questions! Whether it’s about customer service or how to handle cash, asking for guidance shows you’re eager to learn and improve your skills.
✨Tip Number 4
Make sure to share your experiences on social media or with friends! Spreading the word about your volunteering can inspire others to join in and support Isabel Hospice too. Plus, it’s a great way to network!
We think you need these skills to ace Volunteer Retail Assistant - Support Local Hospice in Hoddesdon
Some tips for your application 🫡
Show Your Passion:When writing your application, let us know why you're excited about volunteering with Isabel Hospice. Share your passion for helping the community and how you can contribute to our mission.
Tailor Your Application:Make sure to customise your application to highlight relevant skills and experiences that match the role. We want to see how your background aligns with what we’re looking for in a Retail Volunteer.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the heart of what you want to say.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Isabel Hospice
✨Know the Cause
Before your interview, take some time to research Isabel Hospice and understand its mission. Being able to speak passionately about the impact of their work will show your genuine interest in the role and help you connect with the interviewers.
✨Show Your Team Spirit
Since this role involves working closely with a team, be prepared to share examples of how you've successfully collaborated with others in the past. Highlighting your teamwork skills will demonstrate that you're a good fit for their friendly environment.
✨Customer Service Focus
Think of specific instances where you've provided excellent customer service. Whether it’s resolving an issue or going the extra mile for a customer, sharing these experiences will showcase your commitment to delivering high standards of service.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the training process for new volunteers or how they measure success in the shop. Asking insightful questions shows your enthusiasm and helps you learn more about the role.
