At a Glance
- Tasks: Assist in retail operations, serve customers, and support fundraising efforts for Isabel Hospice.
- Company: Join the Isabel Hospice family and make a difference in your community.
- Benefits: Meet new people, learn skills, and contribute to essential care services.
- Other info: Flexible hours available; commitment of at least 3 hours per week for 6 months required.
- Why this job: Make a meaningful impact while gaining valuable experience and supporting a great cause.
- Qualifications: Must be 18+, enjoy teamwork, and have good organisational skills.
We are looking for Retail Volunteers to assist us in our Hatfield shops on weekdays and weekends. If you have a few hours to spare each week and would like to help out in one of our shops, we’d love to hear from you! This is a fantastic opportunity to get involved and make a meaningful impact. Our shops play a crucial role in raising funds to support the essential services of Isabel Hospice.
As a Retail Assistant, you will support and assist the team in maximising the shop's income by ensuring the shop floor is fully stocked and properly merchandised, and customers are served efficiently. We ask you to commit to at least one regular half-day weekday session and session times are:
- AM: 9am - 1pm
- PM: 1pm to 5pm
- Sunday session times are 10am - 1pm and 1pm - 4pm.
What you’ll be doing:
- Providing the highest standard of service to customers
- Keeping the shop fully stocked and ensuring items are displayed to show them at their best
- Operating tills and taking payments
- Ensuring both stock and cash security procedures are always followed
- Contributing to keeping the shop and premises clean and tidy
- Providing support and guidance to new volunteers to help them settle into their roles
- Promoting the public’s understanding of the work of Isabel Hospice and the importance of raising funds through the shop
- Raising awareness of Gift Aid to our customers
- Promoting and applying the Isabel Hospice Health & Safety Policy
Your skills and abilities:
- Enjoy working in a team environment
- Enjoy working with the public
- Good organisational skills
- Demonstrate and keen to develop good customer care skills
- Security conscious
- Demonstrate and keen to develop display & merchandising skills
- Confident in handling cash
Benefits to you:
- Meet new people and learn new skills
- Work with a friendly team and be part of the Isabel family
- Support your local community
- Contribute to the provision of care to our patients
- Comprehensive induction and training
- Support with your career goals and personal development
- Opportunities to learn from long-term volunteers and staff
Am I eligible to volunteer?
We ask that our volunteers are:
- At least 18 years old
- Live within an easy commute to the area
- Interested in volunteering for at least 6 months for at least 3 hours per week
All volunteers are assessed individually for the volunteer roles they are applying for. We strongly believe in equal opportunities and welcome applicants who are representative of our diverse communities.
Expectations:
- Maintain confidentiality in accordance with Isabel Hospice guidelines.
- Have a professional and courteous manner in accordance with Isabel Hospice policies.
- Demonstrate Isabel Hospice values
- Identify yourself as a volunteer while carrying out your duties
All appointments are at the discretion of the management team and are subject to a one-month trial period for both parties. Thank you for supporting Isabel Hospice. Please note this is an unpaid volunteer opportunity.
Volunteer Retail Assistant, Hatfield employer: Isabel Hospice
Isabel Hospice is an exceptional employer that offers a rewarding volunteer experience in Hatfield, where you can make a meaningful impact in your community. With a friendly team culture, comprehensive training, and opportunities for personal development, you'll not only meet new people but also contribute to vital services that support patients in need. Join us to be part of the Isabel family and help raise funds while enhancing your skills in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Volunteer Retail Assistant, Hatfield
✨Tip Number 1
Get to know the shop and its mission! Before you apply, pop into the Hatfield shop and chat with the current volunteers or staff. This will give you a feel for the environment and show your genuine interest in helping out.
✨Tip Number 2
Show off your people skills! When you’re volunteering, it’s all about connecting with customers and making their experience enjoyable. Be ready to share examples of how you’ve helped others in the past during your chats with the team.
✨Tip Number 3
Be flexible with your availability! Since they need help on both weekdays and weekends, offering a range of times can make you a more attractive candidate. Plus, it shows you’re committed to supporting the cause.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets to the right people. Plus, we love seeing enthusiastic candidates who are keen to join the Isabel family!
We think you need these skills to ace Volunteer Retail Assistant, Hatfield
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let us see your enthusiasm for volunteering! Share why you want to help out at Isabel Hospice and how you can make a difference in our Hatfield shops.
Tailor Your Application:Make sure to customise your application to highlight the skills and experiences that match what we're looking for. If you've got customer service experience or enjoy working in a team, shout about it!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid long-winded sentences and focus on what makes you a great fit for the Retail Assistant role.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the easiest way for us to receive your details and get back to you quickly. We can't wait to hear from you!
How to prepare for a job interview at Isabel Hospice
✨Know the Cause
Before your interview, take some time to research Isabel Hospice and understand its mission. Being able to articulate why you want to volunteer and how you can contribute to their cause will show your genuine interest and commitment.
✨Show Your Customer Service Skills
Since this role involves working with the public, think of examples from your past experiences where you've provided excellent customer service. Be ready to discuss how you handled difficult situations or went above and beyond for a customer.
✨Demonstrate Team Spirit
This position is all about teamwork! Prepare to share instances where you've successfully worked in a team environment. Highlight your ability to support others and how you can help new volunteers settle in.
✨Ask Questions
At the end of the interview, don’t hesitate to ask questions about the role or the team. This shows your enthusiasm and helps you gauge if the environment is right for you. Plus, it’s a great way to demonstrate your interest in the shop's operations!
