At a Glance
- Tasks: Lead our charity shop, drive sales, and create a vibrant shopping experience.
- Company: Join a passionate team at Isabel Hospice, dedicated to sustainable fashion.
- Benefits: Enjoy 27 days holiday, pension scheme, and health service discounts.
- Other info: Flexible hours with opportunities for personal growth and development.
- Why this job: Make a real difference in the community while promoting sustainable fashion.
- Qualifications: Customer service experience and a passion for sustainable fashion are essential.
The predicted salary is between 24000 - 28000 £ per year.
Are you passionate about sustainable fashion? We’re looking for a creative, motivated, and customer-focused individual to help lead our charity shop in the Galleria, Hatfield. Each of our shops has its own unique personality, and you’ll play a key role in maintaining our strong reputation within the local community. Your work will help prevent reusable items from going to landfill, while also ensuring we can continue providing expert care to the people who need it most.
Our retail teams work on a rota to meet the needs of the shop, so this role requires flexibility and regular weekend work (5 days out of 7). As Shop Manager, you will be central to the success of our retail operations. You’ll oversee daily shop activities, drive sales, support and develop staff and volunteers, and deliver excellent customer service.
What will I be doing?
- Maximising store income and profits by delivering exceptional retail standards
- Maintaining and promoting the highest standard of customer care
- Creating eye-catching displays and maintaining cleanliness throughout the shop
- Engage and train volunteers to assist in the running of the shop
- Meeting gift aid conversion rates from people donating goods
- Support events held both in the shop and the local community
What skills are you looking for?
- Experience of working in a customer focused environment
- Interest in or experience with sustainable fashion
- Excellent communication skills, both verbal and written
- Shows understanding, respect and consideration for others at all times
- Strong organisational skills with a proactive approach to work
- Ability to lead by example and maintain a positive attitude
- Collaborative team player
- Proficiency in email, MS Office, and internet use
What are the benefits?
- 27 days holiday, plus bank holidays
- Pension scheme
- Life assurance scheme
- Employee Assistance Programme
- Cycle to work scheme
- Health Service Discounts
- Refer a friend bonus
Isabel Hospice is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We thank all applicants for their interest in joining our team. Successful applicants will be required to undertake an enhanced DBS check.
Shop Manager in Hatfield employer: Isabel Hospice
Isabel Hospice is an exceptional employer that champions sustainable fashion while making a meaningful impact in the community. As a Shop Manager in Hatfield, you will enjoy a supportive work culture that values creativity and collaboration, alongside generous benefits such as 27 days of holiday, a pension scheme, and opportunities for personal growth. Join us in our mission to provide expert care and prevent waste, all while working in a vibrant environment that celebrates diversity and inclusivity.
StudySmarter Expert Advice🤫
We think this is how you could land Shop Manager in Hatfield
✨Tip Number 1
Get to know the charity shop vibe! Visit the Galleria location, chat with staff and volunteers, and soak up the atmosphere. This will help you understand their unique personality and show your genuine interest during interviews.
✨Tip Number 2
Show off your passion for sustainable fashion! Bring examples of how you've engaged with this topic in the past, whether through personal projects or previous work experience. We love seeing candidates who are truly invested in our mission.
✨Tip Number 3
Prepare to discuss your leadership style! As a Shop Manager, you'll be guiding a team, so think about how you can inspire and motivate others. Share stories that highlight your ability to lead by example and maintain a positive attitude.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're serious about joining our team and making a difference in the community.
We think you need these skills to ace Shop Manager in Hatfield
Some tips for your application 🫡
Show Your Passion:When writing your application, let your love for sustainable fashion shine through! Share any personal experiences or projects that highlight your commitment to this cause. We want to see your enthusiasm!
Tailor Your Application:Make sure to customise your CV and cover letter to match the job description. Highlight your customer service experience and any relevant skills that align with what we’re looking for. This shows us you’re serious about the role!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read and gets straight to the good stuff!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Isabel Hospice
✨Know Your Sustainable Fashion
Make sure you brush up on your knowledge of sustainable fashion before the interview. Be ready to discuss current trends, brands, and practices that promote sustainability. This shows your passion for the role and aligns with the company's mission.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about how you handled difficult situations or went above and beyond for customers. This will demonstrate your ability to maintain high standards in the shop.
✨Demonstrate Leadership Qualities
As a Shop Manager, you'll need to lead a team. Share instances where you've successfully managed or motivated a team, especially in a retail environment. Highlight your collaborative approach and how you can inspire volunteers to contribute positively.
✨Be Ready for Flexibility Questions
Since the role requires flexibility and weekend work, be prepared to discuss your availability. Show that you're adaptable and willing to meet the needs of the shop. This will reassure them that you’re committed to the role and the community.
