Overview
We are looking for Retail Volunteers to assist us in our Cheshunt Shop on weekdays and weekends. If you have a few hours to spare each week and would like to help out in one of our shops, we’d love to hear from you!
This is a fantastic opportunity to get involved and make a meaningful impact. Our shops play a crucial role in raising funds to support the essential services of Isabel Hospice.
As a Retail Assistant, you will support and assist the team in maximising the shop's income by ensuring the shop floor is fully stocked and properly merchandised, and customers are served efficiently.
We ask you to commit to a regular half-day Saturday session and session times are:
AM: 9am - 1pm
PM: 1pm to 5pm
Sunday session times are 10am - 1pm and 1pm - 4pm.
Responsibilities
- Provide the highest standard of service to customers
- Keep the shop fully stocked and ensure items are displayed to show them at their best
- Operate tills and take payments
- Ensure stock and cash security procedures are always followed
- Contribute to keeping the shop and premises clean and tidy
- Provide support and guidance to new volunteers to help them settle into their roles
- Promote the public’s understanding of the work of Isabel Hospice and the importance of raising funds through the shop
- Raise awareness of Gift Aid to our customers
- Promote and apply the Isabel Hospice Health & Safety Policy
Your skills and Abilities
- Enjoy working in a team environment
- Enjoy working with the public
- Good organisational skills
- Demonstrate and keen to develop good customer care skills
- Security conscious
- Demonstrate and keen to develop display & merchandising skills
- Confident in handling cash
Benefits to you
- Meet new people and learn new skills
- Work with a friendly team and be part of the Isabel family
- Support your local community
- Contribute to the provision of care to our patients
- Comprehensive induction and training
- Support with your career goals and personal development
- Opportunities to learn from long-term volunteers and staff
Am I eligible to volunteer?
We ask that our volunteers are:
- At least 18 years old
- Live within an easycommute to the area
- Interested in volunteering for at least 6 months for at least 3 hours per week
All volunteers are assessed individually for the volunteer roles they are applying for. We strongly believe in equal opportunities and welcome applicants who are representative of our diverse communities.
Expectations
- Maintain confidentiality in accordance with Isabel Hospice guidelines.
- Have a professional and courteous manner in accordance with Isabel Hospice policies.
- Demonstrate Isabel Hospice values
- Identify yourself as a volunteer while carrying out your duties
All appointments are at the discretion of the management team and are subject to a one-month trial period for both parties.
Thank you for supporting Isabel Hospice.
Please note this is an unpaid volunteer opportunity.
Volunteer Retail Champion: Hospice Shop Support in Cheshunt employer: Isabel Hospice
Isabel Hospice is an exceptional employer that values community impact and personal growth. By joining our Finance Team as a volunteer, you will not only gain hands-on experience in finance but also contribute to meaningful work that directly benefits patients and their families. Our supportive work culture encourages skill development and fosters a sense of belonging, making it a rewarding place to volunteer your time and expertise.
