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- Tasks: Assist in our Cheshunt shop, providing excellent customer service and keeping the store stocked.
- Company: Join the Isabel Hospice family and make a difference in your community.
- Benefits: Meet new people, learn skills, and support essential services for patients.
- Why this job: Make a meaningful impact while gaining valuable experience and contributing to a great cause.
- Qualifications: Must be 18+, enjoy teamwork, and have good organisational skills.
- Other info: Flexible hours with opportunities for personal development and training.
The predicted salary is between 500 - 1500 £ per month.
We are looking for Retail Volunteers to assist us in our Cheshunt Shop on a Tuesday morning & Saturday afternoon. If you have a few hours to spare each week and would like to help out in one of our shops, we’d love to hear from you! This is a fantastic opportunity to get involved and make a meaningful impact. Our shops play a crucial role in raising funds to support the essential services of Isabel Hospice.
Responsibilities
- Providing the highest standard of service to customers
- Keeping the shop fully stocked and ensuring items are displayed to show them at their best
- Operating tills and taking payments
- Ensuring both stock and cash security procedures are always followed
- Contributing to keeping the shop and premises clean and tidy
- Providing support and guidance to new volunteers to help them settle into their roles
- Promoting the public’s understanding of the work of Isabel Hospice and the importance of raising funds through the shop
- Raising awareness of Gift Aid to our customers
- Promoting and applying the Isabel Hospice Health & Safety Policy
Your skills and Abilities:
- Enjoy working in a team environment
- Enjoy working with the public
- Good organisational skills
- Demonstrate and keen to develop good customer care skills
- Security conscious
- Demonstrate and keen to develop display & merchandising skills
- Confident in handling cash
Benefits to you:
- Meet new people and learn new skills
- Work with a friendly team and be part of the Isabel family
- Support your local community
- Contribute to the provision of care to our patients
- Comprehensive induction and training
- Support with your career goals and personal development
- Opportunities to learn from long-term volunteers and staff
Am I eligible to volunteer?
We ask that our volunteers are:
- At least 18 years old
- Live within an easy commute to the area
- Interested in volunteering for at least 6 months for at least 3 hours per week
All volunteers are assessed individually for the volunteer roles they are applying for. We strongly believe in equal opportunities and welcome applicants who are representative of our diverse communities.
Expectations
- Maintain confidentiality in accordance with Isabel Hospice guidelines.
- Have a professional and courteous manner in accordance with Isabel Hospice policies.
- Demonstrate Isabel Hospice values
- Identify yourself as a volunteer while carrying out your duties
All appointments are at the discretion of the management team and are subject to a one-month trial period for both parties. Thank you for supporting Isabel Hospice. Please note this is an unpaid volunteer opportunity.
Volunteer Retail Assistant - Cheshunt employer: Isabel Hospice
Contact Detail:
Isabel Hospice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Volunteer Retail Assistant - Cheshunt
✨Tip Number 1
Get to know the shop and its mission! Before you apply, pop into the Cheshunt shop and chat with the current volunteers. This will give you a feel for the environment and show your genuine interest in helping out.
✨Tip Number 2
Show off your people skills! When you’re volunteering, it’s all about connecting with customers and making their experience enjoyable. Be ready to share examples of how you’ve provided great service in the past during your chats with the team.
✨Tip Number 3
Be proactive! If you see something that needs doing in the shop, jump in and help out. This shows your commitment and willingness to contribute, which is exactly what they’re looking for in a volunteer.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application in front of the right people. Plus, you’ll find all the info you need about the role and the impact you can make at Isabel Hospice.
We think you need these skills to ace Volunteer Retail Assistant - Cheshunt
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for helping the community shine through. We want to see that you genuinely care about making a difference at Isabel Hospice!
Tailor Your Application: Make sure to customise your application to highlight how your skills match the role of a Retail Volunteer. Mention any previous experience with customer service or teamwork – it’ll make you stand out to us!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid long-winded sentences and focus on what makes you a great fit for the team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this rewarding journey with Isabel Hospice.
How to prepare for a job interview at Isabel Hospice
✨Know the Mission
Before your interview, take some time to understand the mission of Isabel Hospice. Familiarise yourself with their values and how the retail shop contributes to their goals. This will show your genuine interest in the role and help you connect with the interviewers.
✨Show Your Team Spirit
Since this role involves working closely with a team, be prepared to discuss your experiences in team environments. Share examples of how you've collaborated with others, supported new members, or contributed to a positive atmosphere. This will highlight your suitability for the role.
✨Demonstrate Customer Care Skills
Think of specific instances where you've provided excellent customer service. Whether it’s resolving a complaint or going the extra mile for a customer, having these examples ready will showcase your ability to handle customer interactions effectively.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about the training process for new volunteers or how the team celebrates successes. This shows your enthusiasm for the role and your desire to engage with the team.
