Technical Sales Support – Inbound, No Cold Calling in Kirkcaldy
Technical Sales Support – Inbound, No Cold Calling

Technical Sales Support – Inbound, No Cold Calling in Kirkcaldy

Kirkcaldy Full-Time 25000 - 35000 £ / year (est.) No home office possible
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Isaac Gracie

At a Glance

  • Tasks: Manage customer enquiries, prepare quotes, and process orders in a supportive team.
  • Company: Growing engineering and technology firm in Kirkcaldy with a collaborative atmosphere.
  • Benefits: No cold calling, focus on relationship-building, and a friendly work environment.
  • Why this job: Join a dynamic team and engage with customers while learning about technical products.
  • Qualifications: Customer service experience and strong communication skills are essential.
  • Other info: Great opportunity for career growth in a thriving industry.

The predicted salary is between 25000 - 35000 £ per year.

A growing engineering and technology firm in Kirkcaldy is seeking an Internal Sales Co-ordinator to join their team. This role focuses on managing customer enquiries, preparing quotations, and processing orders, all in a supportive team environment. The job does not involve cold calling, allowing for relationship-led customer interactions.

Ideal candidates will have:

  • Customer service experience
  • Strong communication skills
  • An interest in technical or engineering products

Technical Sales Support – Inbound, No Cold Calling in Kirkcaldy employer: Isaac Gracie

Join a dynamic engineering and technology firm in Kirkcaldy, where you will thrive in a supportive team environment that values relationship-building over cold calling. We offer competitive benefits, a culture of collaboration, and ample opportunities for professional growth, making it an ideal place for those passionate about customer service and technical products.
Isaac Gracie

Contact Detail:

Isaac Gracie Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Technical Sales Support – Inbound, No Cold Calling in Kirkcaldy

Tip Number 1

Get to know the company inside out! Research their products and services, and understand their customer base. This will help you tailor your conversations during interviews and show that you're genuinely interested in what they do.

Tip Number 2

Practice your communication skills! Since this role is all about managing customer enquiries, being able to articulate your thoughts clearly is key. Try role-playing with a friend or family member to get comfortable with discussing technical topics.

Tip Number 3

Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the company culture and even lead to referrals, which can boost your chances of landing the job.

Tip Number 4

Don’t forget to apply through our website! We make it super easy for you to submit your application and showcase your skills. Plus, it shows that you're proactive and serious about joining our team.

We think you need these skills to ace Technical Sales Support – Inbound, No Cold Calling in Kirkcaldy

Customer Service Experience
Strong Communication Skills
Quotation Preparation
Order Processing
Relationship Management
Technical Knowledge
Team Collaboration
Attention to Detail

Some tips for your application 🫡

Show Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've successfully managed customer enquiries and built relationships in the past.

Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the Technical Sales Support role. We love seeing candidates who put in the effort!

Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your key points stand out without unnecessary fluff.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Isaac Gracie

Know Your Products

Make sure you have a solid understanding of the technical or engineering products the company offers. Familiarise yourself with their features and benefits, as this will help you answer questions confidently and show your genuine interest in the role.

Showcase Your Customer Service Skills

Prepare examples from your past experiences that highlight your customer service skills. Think about situations where you successfully managed enquiries or resolved issues, as these stories will demonstrate your ability to thrive in a supportive team environment.

Practice Active Listening

During the interview, focus on listening carefully to the interviewer’s questions. This will not only help you provide relevant answers but also show that you value their input. Remember, it’s all about building relationships, even in an interview setting!

Ask Insightful Questions

Prepare thoughtful questions about the company culture, team dynamics, and the specific challenges faced in the role. This shows your enthusiasm for the position and helps you gauge if the company is the right fit for you.

Technical Sales Support – Inbound, No Cold Calling in Kirkcaldy
Isaac Gracie
Location: Kirkcaldy
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