Team PA (Personal Injury)

We’re a national law firm with a local reach. Our legal experts are here for you. Whether it’s personal or business, we understand that everyone’s situation is different. But we’re more than just a law firm – we’re a team of people working together to help individuals and businesses navigate life’s ups and downs. Working here you’ll feel a part of our friendly and inclusive environment. We’ll value you for who you are and what you bring. We support each other and push boundaries to achieve incredible things and make a real difference to our clients and communities.

Your Role and What You'll Be Doing

• Provide comprehensive administrative and litigation support to legal teams, ensuring smooth operation of case-related and non-case-related activities.
• Manage legal files and documents using various systems.
• Prepare and send documents via DocuSign, collate enclosures, and manage correspondence and telephone calls.
• Maintain diaries, schedule deadlines and appointments.
• Support case handlers with complex administrative and defined billable tasks.
• Prepare and share bundles for experts, court, and counsel; arrange and manage client expert appointments.
• Request and manage records, draft instructions to MLR, and assist with case transfers.
• Handle court e-filing, arrange audio/video for hearings, and manage court listing appointments.
• Process payments to/from the Court Funds Office, draft and serve witness summons, and track court deadlines.
• Instruct bills, schedules, and statements of costs; check disbursements and manage legal aid claims.
• Support claims processes, calculate recovery/profit costs, and manage billing.
• Draft funding update letters, arrange complex payments, and resolve housekeeping queries.
• Assist with data collection, internal reporting, professional membership applications, and business development events.
• Conduct searches, liaise with the Knowledge Team, and arrange translation services.
• Action items following audits or file reviews.

The position may be performed from one of the following Irwin Mitchell office locations: London, Bristol, Southampton, Sheffield, or Leeds. The role is hybrid, with a minimum of 2 days per week on site.

About You

• Demonstrated experience as a PA, EA or Admin Assistant.
• Demonstrated experience in the legal sector.
• An understanding or experience of Personal Injury and the legal PI process.
• A team player with integrity, diplomacy, and a commitment to quality.
• Able to work under pressure and with confidentiality and discretion.
• Skilled in typing accuracy and speed, Microsoft Office, and legal IT systems.
• Organised, detail-oriented, and able to build effective working relationships.
• Problem-solving, with strong time management and communication skills.
• Experience with firm policies, expense systems, and financial approvals is desirable.

Our Benefits - What We Can Offer You

• 25 days holidays as standard plus bank holidays - You can ‘buy’ up to 35hrs of extra holiday too.
• Generous and flexible pension schemes.
• Volunteering days – Two days of volunteering every year for a cause of your choice (fully paid).
• Westfield Health membership, offering refunds on medical services alongside our Aviva Digital GP services.
• We also offer a wide range of well-being initiatives to encourage positive mental health both in and out of the workplace and to make sure you’re fully supported.
• This includes our Flexible by Choice programme which gives our colleagues more choice over a hybrid way of working subject to role, team and client requirements.
• We have been ranked in the Best Workplaces for Wellbeing for Large Organisations for 2024!

Our responsible business programmes are fundamental to who we are and our purpose. We’re committed to being a diverse and inclusive workplace where our colleagues can flourish, and we have established a number of inclusion network groups across our business to support this aim. Our commitment to Social Responsibility, community investment activity and tackling climate change is a fundamental part of who we are.

Additional Information

As part of the Irwin Mitchell Group’s on‑boarding process all successful applicants are required to complete the group’s employment screening process. This process helps to ensure that all new employees meet our standards in relation to honesty and integrity therefore protecting the interests of the Group, colleagues, clients, partners and other stakeholders. We carry out pre-employment screening to establish your eligibility to work in the UK, criminal record and financial checks with our trusted 3rd parties. The employment screening process will fully comply with Data Protection and other applicable laws. Irwin Mitchell LLP is an equal opportunity employer.