Irwin Mitchell is recruiting for a customer-focused legal helpline advisor in the UK, based in Sheffield with a hybrid pattern requiring office attendance 2 days per week.
The role supports general and preliminary legal queries, conducts research, and helps callers understand options, risks and benefits. You will engage with various legal areas, stay up-to-date with UK law, and provide empathetic, accessible guidance to vulnerable callers while maintaining high service standards.
Hybrid Legal Helpline Paralegal – UK Law Support in Sheffield employer: Irwin Mitchell
Irwin Mitchell is an exceptional employer, renowned for its commitment to employee well-being and professional growth. With a supportive work culture that values diversity and inclusion, employees enjoy generous benefits such as 25 days of holiday, health and wellbeing support, and opportunities for community involvement. Located in Sheffield, the firm fosters a collaborative environment where colleagues can thrive and make a meaningful impact in their roles.
