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- Tasks: Lead client onboarding teams and optimise performance for better service delivery.
- Company: A national law firm in the UK with a focus on teamwork and inclusivity.
- Benefits: Supportive work environment, opportunities for growth, and a commitment to continuous improvement.
- Why this job: Make a real impact by enhancing client experiences and driving performance outcomes.
- Qualifications: Strong analytical skills and experience in operational management.
- Other info: Join a dynamic team dedicated to excellence and compliance.
The predicted salary is between 36000 - 60000 £ per year.
A national law firm in the UK seeks a Performance Optimisation Manager to oversee client onboarding teams and drive performance outcomes. The role requires strong analytical and operational skills, ensuring compliance with legal and regulatory standards.
Key responsibilities include:
- Managing performance
- Enhancing service delivery quality
- Collaborating with team leaders to provide effective coaching
The firm values teamwork, inclusivity, and continuous improvement, offering a supportive environment for its employees.
Client Onboarding Performance Lead in Sheffield employer: Irwin Mitchell
Contact Detail:
Irwin Mitchell Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Onboarding Performance Lead in Sheffield
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the firm on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the firm's values and recent projects. We want to show that we’re not just a good fit for the role, but also for their culture of teamwork and continuous improvement.
✨Tip Number 3
Practice our answers to common interview questions, especially around performance management and coaching. We need to demonstrate our analytical skills and how we can enhance service delivery quality.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows we’re serious about joining the team.
We think you need these skills to ace Client Onboarding Performance Lead in Sheffield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Client Onboarding Performance Lead role. Highlight your analytical and operational skills, as well as any experience in managing performance and enhancing service delivery.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've driven performance outcomes in previous positions and how you embody our values of teamwork and continuous improvement.
Showcase Your Coaching Skills: Since the role involves collaborating with team leaders to provide effective coaching, be sure to mention any relevant experience you have in mentoring or training others. We love to see how you can uplift a team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Irwin Mitchell
✨Know Your Numbers
As a Client Onboarding Performance Lead, you'll need to demonstrate your analytical skills. Brush up on key performance metrics relevant to client onboarding and be ready to discuss how you've used data to drive improvements in past roles.
✨Showcase Your Coaching Skills
Since the role involves collaborating with team leaders for effective coaching, prepare examples of how you've successfully coached or mentored others. Highlight specific outcomes that resulted from your guidance to show your impact.
✨Understand Compliance Inside Out
Compliance is crucial in this role, so make sure you’re familiar with the legal and regulatory standards that affect client onboarding. Be prepared to discuss how you've ensured compliance in previous positions and any challenges you faced.
✨Emphasise Teamwork and Inclusivity
This firm values teamwork and inclusivity, so come ready to share experiences where you’ve worked collaboratively in diverse teams. Discuss how you fostered an inclusive environment and how it contributed to performance outcomes.
