Senior Data & Insight Analyst (5949)

We’re a national law firm with a local reach. Our legal experts are here for you. Whether it’s personal or business, we understand that everyone’s situation is different. But we’re more than just a law firm – we’re a team of people working together to help individuals and businesses navigate life’s ups and downs. Working here you’ll feel a part of our friendly and inclusive environment. We’ll value you for who you are and what you bring. We support each other and push boundaries to achieve incredible things and make a real difference to our clients and communities. We’re always looking to support our colleagues to work in a way that works best for them and everyone else, including our clients, the business and the regulators.

12 Month Fixed Term Contract Location: Hybrid role that can be based at any of our UK office locations, with 1 day per week required in the office.

At Irwin Mitchell, our ambition is to place data at the heart of everything we do – unlocking its potential across the business and enabling data‑led decisions that enhance the value we deliver to our clients, colleagues and communities.

Role Overview

As a Senior Data & Insights Analyst, you’ll be a passionate advocate for data and insight, championing data‑driven decision‑making across the firm. You’ll work closely with senior stakeholders to translate complex data into meaningful insight that informs strategy, improves performance and drives tangible business outcomes. A key focus of the role will be supporting the rollout of new case management systems across the business. This will include analysing user behaviour, developing high‑quality product and performance reporting, and working alongside the Data Quality team to ensure data is captured accurately and consistently across critical business processes. By providing clear visibility and tracking improvement over time, you’ll help maximise the value these systems deliver.

Working as a senior member of the Analytics team, you’ll use your experience and expertise to help shape analytical solutions to complex business challenges. You’ll play an active role in mentoring and supporting colleagues, sharing ideas, aligning and enhancing existing reporting, and continuously improving our analytics capability. You’ll collaborate with stakeholders across the Group – particularly within Product Transformation, Client Services, Data Governance and the wider Data & Analytics function – to turn information into actionable intelligence. This will involve helping teams define their data requirements and designing the right analytical solutions and outputs, from real‑time operational reporting and executive dashboards through to in‑depth insight and analysis.

Responsibilities

• Lead the team in developing new high‑quality and insightful Power BI dashboards and reporting.
• Apply experience to identify ways to visualise and present information in a user‑friendly manner.
• Manage own workloads to deliver projects at pace and to a high quality, and ensure progress is visible to the Analytics and Product development teams.
• Develop analytical solutions to challenges highlighted by the business and support other team members in their solutions.
• Promote and encourage a data‑driven culture, artfully choosing which measures the business should focus on, whilst providing self‑service solutions.
• Collaborate and lead colleagues from across the business, ranging from simple analytical requests to building and maintaining complex business processes via Power Apps.
• Share knowledge, techniques, and conduct research to improve and progress the Data & Analytics services.
• Coordinate with analytics colleagues to ensure a consistent approach to the delivery of insights and analytics.
• Develop an understanding of the business, its services and how it works to identify opportunities for improvement based on data and analytics, and ensure actions and recommendations from analytics and insight can be identified.

Essential Qualifications

• Extensive Power BI, or other data visualisation tools, experience with a firm understanding of visualisation best practice.
• Experience of working with SQL and relational databases.
• Experience of working with MS Dynamics based data source and/or MS Power Platform applications and Dataverse data sources.
• Microsoft Office skills with an ability to become familiar with firm‑specific programmes and software.
• Experience of using analytical skills to drive insight and action in a commercial, operational or financial setting.
• Good understanding of Data Governance and Data Security principles.
• Some experience of Python or R programming languages.
• Experience in successfully dealing with all levels of internal stakeholders.

Desirable Qualifications

• Experience of working within a Professional services firm.
• Knowledge of Data science techniques and/or AI modelling.
• Knowledge of Databricks for development of analytics.
• Experience with Azure cloud storage, Business Intelligence tools and DevOps principles.

25 days holidays as standard plus bank holidays – you can “buy” up to 35hrs of extra holiday. Generous and flexible pension schemes. Volunteering days – Two days of volunteering every year for a cause of your choice (fully paid). Westfield Health membership, offering refunds on medical services alongside our Aviva Digital GP services.

Benefits

• Flexible by Choice programme allowing a hybrid way of working subject to role, team and client requirements.
• Access to a range of well‑being initiatives to encourage positive mental health both in and out of the workplace.
• Recognition in the Best Workplaces for Wellbeing for Large Organisations 2024.
• Commitment to diversity and inclusion with inclusion network groups.
• Community investment and social responsibility programmes covering people, community, environment and pro‑bono.

As part of the Irwin Mitchell Group’s on‑boarding process all successful applicants are required to complete the group’s employment screening process. This process helps to ensure that all new employees meet our standards in relation to honesty and integrity, thereby protecting the interests of the Group, colleagues, clients, partners and other stakeholders. The process includes pre‑employment screening to establish eligibility to work in the UK, criminal record and financial checks with trusted third parties, and fully complies with Data Protection and other applicable laws. Irwin Mitchell LLP is an equal opportunity employer.