Paralegal - SI London (6327)

We’re a national law firm with a local reach. Our legal experts are here for you. Whether it’s personal or business, we understand that everyone’s situation is different. But we’re more than just a law firm – we’re a team of people working together to help individuals and businesses navigate life’s ups and downs. Working here you’ll feel a part of our friendly and inclusive environment. We’ll value you for who you are and what you bring. We support each other and push boundaries to achieve incredible things and make a real difference to our clients and communities. We’re always looking to support our colleagues to work in a way that works best for them and everyone else, including our clients, the business and the regulators.

Your Role and What You’ll Be Doing

We have an exciting opportunity for a Paralegal to join our Serious Injury (SI) team in London. As a Paralegal you will play an integral role in the team, working together with Chani Dhaliwal, Partner and Anna Pask, Legal Director. You will be responsible for ensuring that client queries are dealt with quickly, efficiently and with empathy, taking appropriate actions. You will work independently under supervision and as part of a team to progress cases in accordance with the department’s procedures to meet agreed personal targets. You’ll liaise regularly with a wide range of clients and medical professionals, in person, over the phone and in writing. Whether arranging meetings, seeking medical reports and chasing information, you’ll need to always show a sensitive and professional approach.

Key Responsibilities

• Assisting the team on high value, complex cases including brain, amputation and spinal cord injury cases.
• Managing client queries quickly, efficiently, and with empathy.
• Progressing cases independently under supervision and as part of a team.
• Liaising with clients and medical professionals in person, by phone, and in writing.
• Arranging meetings, instructing experts, reviewing disclosure, preparing witness statements.

About You

This is a busy and fast-paced role, so you’ll need to work quickly and accurately while building strong relationships with your team and our clients. We’re looking for someone who brings:

• A genuine interest and passion to work within serious injury law.
• Previous Paralegal experience (serious injury experience desirable).
• Strong ability to work on your own initiative.
• Empathy and compassion to guide clients through challenging personal circumstances.
• Excellent communication and organisational skills.
• A friendly, enthusiastic, and can-do approach.

Our Benefits - What We Can Offer You

• 25 days holidays as standard plus bank holidays – you can ‘buy’ up to 35hrs of extra holiday too.
• Generous and flexible pension schemes.
• Volunteering days – two days of volunteering every year for a cause of your choice (fully paid).
• Westfield Health membership, offering refunds on medical services alongside our Aviva Digital GP services.

We also offer a wide range of well-being initiatives to encourage positive mental health both in and out of the workplace and to make sure you’re fully supported. This includes our Flexible by Choice programme which gives our colleagues more choice over a hybrid way of working subject to role, team and client requirements. We have been ranked in the Best Workplaces for Wellbeing for Large Organisations for 2024!

Our responsible business programmes are fundamental to who we are and our purpose. We’re committed to being a diverse and inclusive workplace where our colleagues can flourish, and we have established a number of inclusion network groups across our business to support this aim. Our commitment to Social Responsibility, community investment activity and tackling climate change is a fundamental part of who we are. It’s made up of four strands: Our People, Our Community, Our Environment and Our Pro Bono.

Additional Information

As part of the Irwin Mitchell Group’s on-boarding process all successful applicants are required to complete the group’s employment screening process. This process helps to ensure that all new employees meet our standards in relation to honesty and integrity therefore protecting the interests of the Group, colleagues, clients, partners and other stakeholders. We carry out pre‑employment screening to establish your eligibility to work in the UK, criminal record and financial checks with our trusted 3rd parties. The employment screening process will fully comply with Data Protection and other applicable laws. Irwin Mitchell LLP is an equal opportunity employer.