Paralegal - SI London (5901)

We’re a national law firm with a local reach. Our legal experts are here for you. Whether it’s personal or business, we understand that everyone’s situation is different. We’re more than just a law firm – we’re a team of people working together to help individuals and businesses navigate life’s ups and downs. Working here you’ll feel a part of our friendly and inclusive environment. We’ll value you for who you are and what you bring. We support each other and push boundaries to achieve incredible things and make a real difference to our clients and communities. We’re always looking to support our colleagues to work in a way that works best for them and everyone else, including our clients, the business and the regulators.

We have an exciting opportunity for a Paralegal to join our Serious Injury (SI) team in London, working on a varied and rewarding caseload. Personal injury can have a dramatic and life-changing impact on individuals and their families. At Irwin Mitchell, our teams don’t just handle compensation claims; we work closely with clients to ensure their rehabilitation needs are met. This bespoke approach makes a real difference for those whose lives have been turned upside down by injury.

You will be part of Partner Sofie Toft’s team, supporting clients who have sustained life-changing injuries. The team specialises in complex serious injury claims, including cases involving traumatic brain injury, spinal cord injury, serious orthopaedic injuries and amputation. The team also deals with a full spectrum of claims, including road traffic accidents, workplace accidents, and occupiers’ liability incidents.

Responsibilities:

• Provide legal support to qualified Case Handlers across a range of serious injury cases.
• Manage client queries quickly, efficiently, and with empathy.
• Progress cases independently under supervision and as part of a team.
• Liaise with clients and medical professionals in person, by phone, and in writing.
• Arrange meetings, seek medical reports, and chase information with sensitivity and professionalism.

Qualifications and Attributes:

• Previous Paralegal experience (Serious Injury experience desirable).
• Strong ability to work on your own initiative.
• Empathy and compassion to guide clients through challenging personal circumstances.
• Excellent communication and organisational skills.

25 days holidays as standard plus bank holidays - You can ‘buy’ up to 35hrs of extra holiday too. Generous and flexible pension schemes. Volunteering days – Two days of volunteering every year for a cause of your choice (fully paid). Westfield Health membership, offering refunds on medical services alongside our Aviva Digital GP services.

We also offer a wide range of well-being initiatives to encourage positive mental health both in and out of the workplace and to make sure you’re fully supported. This includes our Flexible by Choice programme which gives our colleagues more choice over a hybrid way of working subject to role, team and client requirements.

We have been ranked in the Best Workplaces for Wellbeing for Large Organisations for 2024. Our responsible business programmes are fundamental to who we are and our purpose. We’re committed to being a diverse and inclusive workplace where our colleagues can flourish, and we have established a number of inclusion network groups across our business to support this aim. Our commitment to Social Responsibility, community investment activity and tackling climate change is a fundamental part of who we are.

As part of the Irwin Mitchell Group’s onboarding process all successful applicants are required to complete the group’s employment screening process. This process helps to ensure that all new employees meet our standards in relation to honesty and integrity therefore protecting the interests of the Group, colleagues, clients, partners and other stakeholders. We carry out pre-employment screening to establish your eligibility to work in the UK, criminal record and financial checks with our trusted 3rd parties. The employment screening process will fully comply with Data Protection and other applicable laws. Irwin Mitchell LLP is an equal opportunity employer.