Team PA in Birmingham

Your Role and What You'll Be Doing

As a Team PA within our Personal Injury team, you will:

• Provide comprehensive administrative and litigation support to legal teams, ensuring smooth operation of case-related and non-case-related activities.
• Manage legal files and documents using various systems.
• Prepare and send documents via DocuSign, collate enclosures, and manage correspondence and telephone calls.
• Maintain diaries, schedule deadlines and appointments.
• Support case handlers with complex administrative and defined billable tasks.
• Prepare and share bundles for experts, court, and counsel; arrange and manage client expert appointments.
• Request and manage records, draft instructions to MLR, and assist with case transfers.
• Handle court e-filing, arrange audio/video for hearings, and manage court listing appointments.
• Process payments to/from the Court Funds Office, draft and serve witness summons, and track court deadlines.
• Instruct bills, schedules, and statements of costs; check disbursements and manage legal aid claims.
• Support claims processes, calculate recovery/profit costs, and manage billing.
• Draft funding update letters, arrange complex payments, and resolve housekeeping queries.
• Assist with data collection, internal reporting, professional membership applications, and business development events.
• Conduct searches, liaise with the Knowledge Team, and arrange translation services.
• Action items following audits or file reviews.

The position may be performed from one of the following Irwin Mitchell office locations: London, Bristol, Southampton, Birmingham, Sheffield, or Leeds. The role is hybrid, with a minimum of 2 days per week on site.

About You

• Demonstrated experience as a PA, EA or Admin Assistant.
• Demonstrated experience in the legal sector.
• An understanding or experience of Personal Injury and the legal PI process.
• A team player with integrity, diplomacy, and a commitment to quality.
• Able to work under pressure and with confidentiality and discretion.
• Skilled in typing accuracy and speed, Microsoft Office, and legal IT systems.
• Organised, detail-oriented, and able to build effective working relationships.
• Problem-solving, with strong time management and communication skills.
• Experience with firm policies, expense systems, and financial approvals is desirable.

Our Benefits - What We Can Offer You

• 25 days holidays as standard plus bank holidays - You can ‘buy’ up to 35hrs of extra holiday too.
• Generous and flexible pension schemes.
• Volunteering days – Two days of volunteering every year for a cause of your choice (fully paid).
• Westfield Health membership, offering refunds on medical services alongside our Aviva Digital GP services.
• We also offer a wide range of well-being initiatives to encourage positive mental health both in and out of the workplace and to make sure you’re fully supported.
• This includes our Flexible by Choice programme which gives our colleagues more choice over a hybrid way of working subject to role, team and client requirements.
• We have been ranked in the Best Workplaces for Wellbeing for Large Organisations for 2024!
• Our responsible business programmes are fundamental to who we are and our purpose.
• We’re committed to being a diverse and inclusive workplace where our colleagues can flourish, and we have established a number of inclusion network groups across our business to support this aim.
• Our commitment to Social Responsibility, community investment activity and tackling climate change is a fundamental part of who we are. It’s made up of four strands: Our People, Our Community, Our Environment and Our Pro Bono.