We’re a national law firm with a local reach. Our legal experts are here for you. Whether it’s personal or business, we understand that everyone’s situation is different. But we’re more than just a law firm – we’re a team of people working together to help individuals and businesses navigate life’s ups and downs. Working here you’ll feel a part of our friendly and inclusive environment.
We’ll value you for who you are and what you bring. We support each other and push boundaries to achieve incredible things and make a real difference to our clients and communities.
We\'re always looking to support our colleagues to work in a way that works best for them and everyone else, including our clients, the business and the regulators. Please speak to a member of our Recruitment and Onboarding team for more information.
In this role you will work collaboratively as part of a team based in Birmingham to provide comprehensive administrative support to the fee earning team thereby assisting in the delivery of a quality service to our clients.
We also offer a wide range of well‑being initiatives to encourage positive mental health both in and out of the workplace and to make sure you’re fully supported. This includes our Flexible by Choice programme which gives our colleagues more choice over a hybrid way of working subject to role, team and client requirements.
We have been ranked in the Best Workplaces for Wellbeing for Large Organisations for 2024!
Responsibilities
- Act as the operational gatekeeper for new claims into the team by managing shared inboxes, in addition to day to day dealing with existing claims.
- Liaising with fee earners, insurers, internal departments and other third parties as appropriate.
- Checking all systems and files are correct and compliant before passing file/claim papers to the relevant fee earner.
- Responsible for assisting and completing professional checks (conflicts, money laundering) for all new claims and providing updates on respective files where appropriate.
- Responsible for populating and submitting insurer audit report/s on a monthly basis, gathering data from team generated spread sheets.
- Deal with Accounts queries, obtaining billing guides when requested facilitating regular client billing disciplines by the fee‑earners.
- Working closely with other team members and provide support where appropriate. This may require from time to time assisting in preparation of Court bundles and booking appointments.
- Produce correspondence and documentation within the parameters of the department’s house style ensuring consistency and accuracy in presentation.
- Day to day dealings with new and existing claims. This will require completing professional checks on new files and also providing updates on existing files.
- Undertake a range of administrative responsibilities, including accurately recording meeting minutes, efficiently managing diaries, and providing comprehensive support to fee earners in resolving queries.
Qualifications
- Administrative experience (legal administrative experience desirable)
- Able to use own initiative
- Good verbal and written communication
- Time management and organisation
- Professional presentation
- Ability to work flexibly and under pressure
- Knowledge of legal procedures desirable
Benefits
- 25 days holidays as standard plus bank holidays - You can ‘buy’ up to 35hrs of extra holiday too.
- Generous and flexible pension schemes.
- Volunteering days – Two days of volunteering every year for a cause of your choice (fully paid)
- Westfield Health membership, offering refunds on medical services alongside our Aviva Digital GP services.
As part of the Irwin Mitchell Group’s on‑boarding process all successful applicants are required to complete the group’s employment screening process. This process helps to ensure that all new employees meet our standards in relation to honesty and integrity therefore protecting the interests of the Group, colleagues, clients, partners and other stakeholders. We carry out pre employment screening to establish your eligibility to work in the UK, criminal record and financial checks with our trusted 3rd parties. The employment screening process will fully comply with Data Protection and other applicable laws.
Irwin Mitchell LLP is an equal opportunity employer.
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Seniority level: Entry level
Employment type: Full‑time
Job function: Information Technology
Industries: Law Practice
