At a Glance
- Tasks: Be the friendly voice for clients, guiding them through their queries with care.
- Company: Join Irwin Mitchell LLP, a supportive and dynamic law firm in the UK.
- Benefits: Enjoy a collaborative team environment and opportunities for personal growth.
- Other info: Work in a diverse team with a focus on client satisfaction.
- Why this job: Make a real difference in client experiences while developing your skills.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 25549 - 31227 £ per year.
Irwin Mitchell LLP in the United Kingdom is hiring a Client Experience Expert to be the first point of contact for our clients, ensuring excellent service across all channels managed by the Contact team. You will join a small, supportive team within a department of 30–60 colleagues and handle a diverse range of calls with ownership of each query.
Key duties include:
- Guiding clients and colleagues
- Updating records accurately
- Complying with data protection
- Rotating across departments
Client Experience Champion in Sheffield employer: Irwin Mitchell LLP
Irwin Mitchell LLP is an excellent employer, offering a supportive and inclusive work culture in the vibrant city of Leeds. Employees benefit from opportunities for professional growth and development, alongside a range of perks that enhance work-life balance, making it a rewarding place to build a career in facilities and office services.
