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- Tasks: Provide exceptional service to clients and gather key information for medical negligence cases.
- Company: National law firm with a focus on client experience and support.
- Benefits: Comprehensive benefits promoting well-being and work-life balance.
- Why this job: Make a real difference in clients' lives while developing your skills in a supportive environment.
- Qualifications: Strong communication skills, empathy, and experience in client-focused roles.
- Other info: Join a dynamic team working towards individual and departmental goals.
The predicted salary is between 36000 - 60000 £ per year.
A national law firm is seeking a New Client Advisor to join their clinical negligence team in Manchester. The role involves providing exceptional service to prospective Medical Negligence clients, gathering key information, and ensuring effective communication with case handlers.
Ideal candidates should possess strong communication skills, empathy, and experience in client-focused roles. The position emphasizes accuracy in documentation and client experience, while working towards individual and departmental goals.
Comprehensive benefits are included, promoting well-being and work-life balance.
Client Experience Advisor — Medical Negligence in Manchester employer: Irwin Mitchell LLP
Contact Detail:
Irwin Mitchell LLP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Experience Advisor — Medical Negligence in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the legal field, especially those working in medical negligence. A friendly chat can lead to valuable insights and even job leads.
✨Tip Number 2
Practice your communication skills! Since this role is all about client interaction, try role-playing scenarios with friends or family. This will help you feel more confident when discussing your experience during interviews.
✨Tip Number 3
Show your empathy! In your conversations, share examples of how you've helped clients in the past. This will demonstrate that you understand the importance of client experience in medical negligence cases.
✨Tip Number 4
Apply through our website! We make it easy for you to showcase your skills and passion for helping clients. Plus, it shows you're genuinely interested in joining our team!
We think you need these skills to ace Client Experience Advisor — Medical Negligence in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Client Experience Advisor role. Highlight any previous client-focused roles and your communication skills, as these are key for us in this position.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your empathy and understanding of medical negligence. Let us know why you’re passionate about providing exceptional service to clients.
Be Accurate and Detailed: Since accuracy in documentation is crucial for this role, ensure that your application is free from errors. Double-check your details and make sure everything is clear and concise, so we can see your attention to detail.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Irwin Mitchell LLP
✨Know Your Stuff
Before the interview, make sure you understand the basics of medical negligence and the role of a Client Experience Advisor. Brush up on relevant laws and recent cases to show your knowledge and enthusiasm for the field.
✨Showcase Your Empathy
Since this role involves dealing with sensitive situations, be prepared to demonstrate your empathy and understanding. Think of examples from your past experiences where you've successfully supported clients or handled difficult conversations.
✨Practice Active Listening
During the interview, focus on listening as much as you speak. This will not only help you understand the interviewer's questions better but also show that you value effective communication—a key skill for this position.
✨Highlight Your Attention to Detail
Accuracy in documentation is crucial in this role. Be ready to discuss how you've ensured precision in your previous roles, whether through meticulous record-keeping or double-checking important information before submission.
