Paralegal - Medical Negligence in Birmingham

We’re a national law firm with a local reach. Our legal experts are here for you. Whether it’s personal or business, we understand that everyone’s situation is different. But we’re more than just a law firm – we’re a team of people working together to help individuals and businesses navigate life’s ups and downs. Working here you’ll feel a part of our friendly and inclusive environment. We’ll value you for who you are and what you bring. We support each other and push boundaries to achieve incredible things and make a real difference to our clients and communities.

As the leading medical negligence law firm in the UK, we know how to make a positive difference to our client’s lives. Our experienced medical negligence solicitors take the time to understand what clients are going through, helping them get the answers and compensation they deserve. Our medical negligence team has extensive experience in clinical negligence claims arising from all aspects of medical treatment including obstetrics, surgery, private and general practice treatment and psychiatric care.

As a Paralegal within our Medical Negligence team, you will join a team led by Lindsay Tomlinson, Partner, supporting several case handlers within the team. You’ll play a key role supporting on complex, high value claims while delivering an exceptional client experience. You’ll gain hands‑on exposure to a broad range of medical negligence matters, working closely with clients, experts and Counsel.

• Acting as a first point of contact for new and existing clients, taking initial instructions and gathering key information with empathy and professionalism.
• Supporting fee earners in the day-to-day management of cases, ensuring files progress efficiently and in line with procedural and regulatory requirements.
• Assisting with the investigation of claims, including obtaining, reviewing and organising medical records and other key evidence.
• Liaising with medical experts, Counsel and other third parties, and supporting the organisation of conferences and meetings.
• Preparing documentation to support litigation processes, including court bundles and instructions to Counsel.
• Assisting with hearing preparation and, where appropriate, attending court hearings and conferences.
• Maintaining accurate case management records, time recording and supporting the achievement of team financial and performance targets.
• Working collaboratively with colleagues to contribute to team objectives, sharing knowledge and supporting a positive team culture.
• Keeping up to date with developments in medical negligence law and practice, undertaking relevant training as required.
• Supporting wider business development and client engagement activities, where appropriate.

• A Law degree (LLB or equivalent) is essential.
• Strong communication skills, with the ability to build rapport and confidently engage with clients in sensitive situations.
• Demonstrable empathy, compassion and emotional intelligence, particularly when supporting clients through complex and often distressing experiences.
• Highly organised and proactive, with the ability to manage competing priorities and meet deadlines in a fast‑paced environment.
• Excellent attention to detail and accuracy, particularly when handling documentation and evidence.
• A collaborative team player, with the ability to build strong relationships with colleagues, clients and external stakeholders.
• A positive, enthusiastic and “can‑do” approach, with a willingness to learn and develop quickly.
• Previous experience or exposure to medical negligence / clinical negligence work.
• Experience gained within a legal or professional services environment, such as a law firm, legal clinic, medical or similar setting.
• Familiarity with litigation processes, including document preparation, evidence gathering or court procedures.
• Experience liaising with clients, experts or third parties in a professional setting.
• A clear interest in developing a long‑term career in medical negligence.

• 25 days holidays as standard plus bank holidays – you can buy up to 35hrs of extra holiday.
• Generous and flexible pension schemes.
• Volunteering days – two days of volunteering every year for a cause of your choice (fully paid).
• Westfield Health membership, offering refunds on medical services alongside our Aviva Digital GP services.

Irwin Mitchell LLP is an equal opportunity employer.