At a Glance
- Tasks: Manage credit control, handle client queries, and ensure timely debt collection.
- Company: Join a dynamic finance team at Irwin Mitchell, a leading law firm.
- Benefits: Enjoy 25 days holiday, flexible pension schemes, and paid volunteering days.
- Other info: Flexible working options available, with a focus on mental health and well-being.
- Why this job: Be part of a supportive team while developing your finance skills in a vibrant environment.
- Qualifications: Attention to detail, problem-solving skills, and experience in credit control preferred.
The predicted salary is between 30000 - 40000 £ per year.
Your Role and What You'll Be Doing
As a member of the Finance team, your role will involve dealing with all aspects of Credit Control. You’ll be working as part of a busy team, delivering a high standard of service to the business.
Key Responsibilities
- Dealing with daily correspondence received by Credit Control
- Attending regular aged debt reviews with Senior Credit Controllers
- Logging all queries generated and dealing with any follow up action as required
- Collecting aged debts as quickly and efficiently as possible as outlined in the Credit Control Policy
- Maintaining a portfolio of aged debtors to ensure timely collection and effective management of matters
- Updating systems with relevant commentaries to ensure records are kept up to date and actions are followed up
- Chasing all allocated overdue debts by telephone, letter, and monthly statements to clients whilst liaising with Partners, Fee Earners and Team Assistants
- Ad-hoc duties to support the team as and when required
About You
We're looking for a proactive Credit Controller who enjoys dealing with clients and solving problems. Our ideal candidate will have the following:
- Excellent attention to detail
- A flexible and team spirited attitude
- The ability to create and maintain good client relationships
- Demonstrable working knowledge of Elite and ARCS systems (desirable)
- Demonstrable experience in Credit Control, specifically across B2B customers
- Experience working in a law firm or corporate/regulated environment (desirable)
- The ability to work under pressure and to meet deadlines whilst maintaining a seamless service
- Demonstrable experience working with Microsoft Office products (365, Outlook, Teams, Excel, Word)
Our Benefits - What We Can Offer You
- 25 days holidays as standard plus bank holidays – You can ‘buy’ up to 35hrs of extra holiday too
- Generous and flexible pension schemes
- Volunteering days – Two days of volunteering every year for a cause of your choice (fully paid)
- Westfield Health membership, offering refunds on medical services alongside our Aviva Digital GP services
We also offer a wide range of well-being initiatives to encourage positive mental health both in and out of the workplace and to make sure you’re fully supported. This includes our Flexible by Choice programme which gives our colleagues more choice over a hybrid way of working subject to role, team and client requirements.
Location
Birmingham, Flexible, Gatwick, Manchester
Additional Information
As part of the Irwin Mitchell Group’s onboarding process all successful applicants are required to complete the group’s employment screening process. This process helps to ensure that all new employees meet our standards in relation to honesty and integrity therefore protecting the interests of the Group, colleagues, clients, partners and other stakeholders. We carry out pre‑employment screening to establish your eligibility to work in the UK, criminal record and financial checks with our trusted 3rd parties. The employment screening process will fully comply with Data Protection and other applicable laws.
Equal Opportunity Employer
Irwin Mitchell LLP is an equal opportunity employer.
Credit Controller in Birmingham employer: Irwin Mitchell LLP
Irwin Mitchell LLP is an exceptional employer located in the vibrant City of London, offering a dynamic work environment that fosters teamwork and integrity. With a strong commitment to employee growth, this role provides ample opportunities for career progression while ensuring a supportive atmosphere where your contributions are valued. Join us to be part of a dedicated team that prioritises client service and professional development.
