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- Tasks: Support internal clients and process transactions while ensuring compliance with policies.
- Company: Join a national law firm that values teamwork and inclusivity.
- Benefits: Enjoy 25 days holiday, flexible pension schemes, and paid volunteering days.
- Why this job: Make a real difference in a supportive environment while developing your accounting skills.
- Qualifications: General accounting experience and strong attention to detail required.
- Other info: Flexible working options and commitment to social responsibility.
The predicted salary is between 30000 - 42000 £ per year.
We’re a national law firm with a local reach. Our legal experts are here for you. Whether it’s personal or business, we understand that everyone’s situation is different. But we’re more than just a law firm – we’re a team of people working together to help individuals and businesses navigate life’s ups and downs. Working here you’ll feel a part of our friendly and inclusive environment. We’ll value you for who you are and what you bring. We support each other and push boundaries to achieve incredible things and make a real difference to our clients and communities.
Your Role and What You’ll Be Doing
- Working as an Accounts Helpdesk Assistant, you’ll be responsible for supporting our internal clients and processing transactions in line with documented procedures and to agreed SLA’s, ensuring that transactions are compliant with Irwin Mitchell’s policy and the Solicitors Accounts Rules.
- Taking Credit Card payments from clients over the telephone and posting them to our Financial Management system, 3e.
- Checking that cheques are banked within two days and highlighting where breaches are occurring.
- Sorting post and scanning to departments.
- Obtaining signatures on the cheque report.
- Understanding the roles of colleagues in all areas of Financial Operations, recognising the end-to-end processing of transactions to be able to work flexibly and deal with, or refer queries in a timely manner.
- Processing transactions relating to legal matters as requested by case handlers.
- Use judgement to elevate any issues appropriately to the Team Leader.
- Expenses Matter Maintenance Compliance Reports.
About You
- General Accounting / Book keeping experience.
- Experience of delivery to deadlines.
- Ideally, you may already have some knowledge of 3e or similar systems, but this isn’t essential.
- Be comfortable communicating with all colleagues throughout the organisation.
- Proven accuracy and attention to detail.
- Excellent working knowledge of Excel.
If this sounds like you, we’d love to receive your application.
Our Benefits - What We Can Offer You
- 25 days holidays as standard plus bank holidays - You can ‘buy’ up to 35hrs of extra holiday too.
- Generous and flexible pension schemes.
- Volunteering days – Two days of volunteering every year for a cause of your choice (fully paid).
- Westfield Health membership, offering refunds on medical services alongside our Aviva Digital GP services.
- We also offer a wide range of well‑being initiatives to encourage positive mental health both in and out of the workplace and to make sure you’re fully supported.
- This includes our Flexible by Choice programme which gives our colleagues more choice over a hybrid way of working subject to role, team and client requirements.
- We have been ranked in the Best Workplaces for Wellbeing for Large Organisations for 2024!
Our responsible business programmes are fundamental to who we are and our purpose. We’re committed to being a diverse and inclusive workplace where our colleagues can flourish, and we have established a number of inclusion network groups across our business to support this aim. Our commitment to Social Responsibility, community investment activity and tackling climate change is a fundamental part of who we are. It’s made up of four strands: Our People, Our Community, Our Environment and Our Pro Bono.
Additional Information
As part of the Irwin Mitchell Group’s on‑boarding process all successful applicants are required to complete the group’s employment screening process. This process helps to ensure that all new employees meet our standards in relation to honesty and integrity therefore protecting the interests of the Group, colleagues, clients, partners and other stakeholders. We carry out pre employment screening to establish your eligibility to work in the UK, criminal record and financial checks with our trusted 3rd parties. The employment screening process will fully comply with Data Protection and other applicable laws. Irwin Mitchell LLP is an equal opportunity employer. We’re proud of our values, and we’re looking for people who share them.
Accounts Helpdesk Assistant (5768) employer: Irwin Mitchell LLP
Contact Detail:
Irwin Mitchell LLP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accounts Helpdesk Assistant (5768)
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. This can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the firm’s values and recent achievements. We want to see that you’re genuinely interested in what we do and how you can contribute.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. We love authenticity, so let your personality shine through while showcasing your skills.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows us that you’re keen on the role. Plus, it keeps you on our radar!
We think you need these skills to ace Accounts Helpdesk Assistant (5768)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Accounts Helpdesk Assistant role. Highlight your relevant experience in accounting or bookkeeping, and show us how your skills align with what we’re looking for.
Show Off Your Attention to Detail: Since accuracy is key in this role, give examples of how you've demonstrated attention to detail in past jobs or projects. We want to see that you can handle transactions with precision!
Communicate Clearly: In your application, use clear and concise language. We value good communication skills, so make sure your writing reflects that. It’s a great way to show us you can communicate effectively with colleagues.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Irwin Mitchell LLP
✨Know Your Numbers
Brush up on your accounting basics and be ready to discuss your experience with bookkeeping. Since the role involves processing transactions and ensuring compliance, being able to talk confidently about your past experiences will show that you’re a good fit.
✨Familiarise Yourself with 3e
Even if you don’t have direct experience with the 3e system, do some research on it. Understanding its functionalities and how it integrates into financial operations can give you an edge in the interview.
✨Showcase Your Attention to Detail
Prepare examples from your previous roles where your attention to detail made a difference. This could be anything from catching errors in financial reports to ensuring compliance with policies. Highlighting these moments will demonstrate your suitability for the role.
✨Communicate Effectively
Since the job requires interaction with various colleagues, practice articulating your thoughts clearly. Think of scenarios where you’ve successfully communicated complex information or resolved queries, as this will showcase your interpersonal skills.