Salary: Remuneration Package will be competitive and in line with experience
Location: Portadown Office
Job Description
The Office Administrator will play a vital role in the smooth operation of the business, providing administrative support across Helpdesk department. The role will involve maintaining accurate records, supporting service delivery and performance targets, assisting with job coordination, and responding to enquiries in a professional and efficient manner. The successful candidate will be well organised, adaptable, and capable of managing multiple priorities, with on-the-job training provided to support continued development within the role.
The role of the Office Administrator will be varied and will include:
- Working with the Helpdesk Service department
- Creating and updating records and databases with financial and other data
- Maintaining service levels and Key Performance Indicators with customers
- Preparation of reports for management team
- Working with supply chain to complete jobs
- Undertake telephone management duties when required
- On the job training will be provided
Candidate Profile
- Ability to be organised and work as part of a team
- Good Knowledge of MS Excel are required
- Excellent verbal and communication skills are required
- Strong numeracy skills with good attention to detail
- Able to adhere to deadlines
- Confident telephone manner
The ideal candidate will be competent in prioritising and working with little supervision, and be willing to attend seminars and courses where required while working within Irwin M&E’s guidelines.
This job description is intended to give the post holder an appreciation of the role envisaged for the Administrator and the range of duties to be undertaken.
It does not attempt to detail every activity. Specific tasks and objectives will be agreed with the post holder at regular intervals
The Company Offers
- Ongoing training and development opportunities –
- Working alongside experts in their field
- Health cash plan including compensation for dentistry and optical well being
- Enhanced maternity and paternity leave
- Additional holiday increase with length of service
- Team building and activity days
- Monthly employee value-based recognition award – monetary gift
- Health, wellbeing and social calendar of events
- Long service awards
- Enhanced marriage leave
- Holiday sell back scheme
- Kingsbridge Membership Club
We are a Responsible Body for AccessNI. A disclosure check will be undertaken; however, a criminal record will not necessarily be a bar to obtaining this role. Our policy on the recruitment of ex-offenders is available on request.
Closing date for applications is Friday 30th October 2026 at 4pm
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Office Administrator (Ref: OA1026) in Portadown employer: Irwin M&E Limited
Irwin M&E is an exceptional employer that prioritises the growth and development of its employees, offering ongoing training opportunities and a supportive work culture. Located in a dynamic environment where you can work on impactful projects such as schools and hospitals, the company provides a competitive remuneration package, health benefits, and unique perks like enhanced leave and team-building activities, making it a rewarding place to advance your career as a Maintenance Joiner.
