At a Glance
- Tasks: Coordinate housing services and support for residents in independent living schemes.
- Company: A not-for-profit housing association dedicated to improving lives in Greater Manchester.
- Benefits: Agile working, inclusive culture, and the chance to make a real difference.
- Other info: Diversity is celebrated here; everyone is welcome to be themselves.
- Why this job: Join a passionate team and help empower people to live well in their communities.
- Qualifications: Experience with older people and strong customer care skills required.
The predicted salary is between 30000 - 40000 £ per year.
Our organisation is all about people - the people who live in our homes, the communities we serve, and those we work with. We recruit for attitude and behaviour which are central to us building relationships and delivering great experiences for these people. We employ colleagues who are passionate about making a difference and who will take responsibility to get things done. As a not-for-profit housing association, we provide affordable homes and services to more than 20,000 people across Greater Manchester. We have a strong social purpose and make it our mission to enable people to live well in their home and community.
This role will help us to do this by providing intensive on-scheme housing management and coordinating services to customers living in our schemes. You will ensure the provision of high-quality services, effective risk management, and full compliance with health and safety requirements while overseeing repairs and planned works to ensure they are completed to a high standard.
In this role, you will be responsible for:
- Property management: managing the scheme or schemes, coordinating services and contractors, coordinating day-to-day and planned maintenance, completing Health and Safety checks and building checks weekly.
- Voids: coordinating void inspections, agreeing and approving works, interviewing and assessing applicants, coordinating tenancy signup, scheme induction.
- Rents: liaising with Income Management Team to manage rent arrears, advising customers on charges, liaising on service charge setting.
- Customers: advising on all housing management, tenancy and rent queries, managing ASB and Safeguarding cases, completing Independent Living Assessments and coordinating all support and care services, coordinating referrals to and liaising with statutory and voluntary agencies such as GPs and Social Services.
We need people who are:
- Experienced in working with older people and people with complex needs.
- Exceptional in customer care and service.
- Strong in problem solving and decision-making skills.
- Excellent in communication, interpersonal and negotiation skills.
- Knowledgeable of support needs and housing management requirements of older people living in an Independent Living housing environment.
- Able to promote and maintain a positive can-do attitude in all aspects of the post.
An enhanced DBS Disclosure check is required for this role and the ability to drive and have access to a car.
Everyone's welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. We trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues. If you want to be part of our team and help us make a difference, we'd love to hear from you.
Independent Living Scheme Coordinator in Sale employer: Irwell Valley Housing Association
As a not-for-profit housing association in Greater Manchester, we pride ourselves on our strong social purpose and commitment to making a positive impact in the lives of over 20,000 residents. Our inclusive work culture fosters diversity and encourages personal growth, ensuring that every team member feels valued and empowered to contribute meaningfully. With a focus on high-quality service delivery and community engagement, we offer a fulfilling environment for those passionate about supporting individuals in their homes and communities.
Contact Details:
Irwell Valley Housing Association Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Independent Living Scheme Coordinator in Sale
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Irwell Valley Housing Association.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Irwell Valley Housing Association.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Irwell Valley Housing Association.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Irwell Valley Housing Association. Apply directly through us to stand out!
We think you need these skills to ace Independent Living Scheme Coordinator in Sale
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Irwell Valley Housing Association. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Independent Living Scheme Coordinator, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Irwell Valley Housing Association
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Irwell Valley Housing Association. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
