Customer Service Team Leader
Sale, Manchester
£44,556.75 per annum + excellent benefits package
Permanent, Full Time (39 hours per week working hours will be between 8am and 5pm Monday to Friday. Flexibility required to support service delivery.)
Closing date: 15 th October 2026
Interview date: 26 th October 2026
Interview location: Oaklands House, Suite 2, Second Floor, Oaklands House, 34 Washway Road, Sale, M33 6FS
Looking for Your Next Leadership Challenge in Customer Service?
At Irwell Valley Homes, we believe that great customer service changes lives. Our Customer Service Team is often the first point of contact for our customers, and the way we lead, support and empower our colleagues directly impacts the experience customers receive every day.
We're looking for a Customer Service Team Leader who is passionate about delivering outstanding customer service, developing high-performing teams and driving continuous improvement across our customer contact channels.
If you are an inspiring leader who thrives on coaching others, improving performance and creating exceptional customer experiences, we'd love to hear from you.
Why you'll love working with us:
At Irwell Valley Homes, we're more than just a housing provider. We're a team of dedicated people committed to making a real difference in people's lives. We offer:
A purpose-driven, supportive, and friendly working environment.
Excellent opportunities for professional development and growth.
A competitive salary and a generous benefits package, including a great pension and well-being initiatives.
The chance to be a part of an organisation with a fantastic culture and a powerful social purpose.
If you are a highly organised, positive, and a roll your sleeves up individual ready to take on a role that is both challenging and incredibly rewarding, we want to hear from you.
Join us ...
Customer Service Team Leader in Sale employer: Irwell Valley Housing Association
Irwell Valley Homes is an exceptional employer that prioritises the well-being of its employees while making a significant impact in the community. With a strong focus on employee growth and development, we offer a supportive work culture that encourages collaboration and innovation. Located in Sale, our team enjoys competitive benefits and the opportunity to contribute to meaningful projects that enhance the lives of residents across Greater Manchester.
Contact Details:
Irwell Valley Housing Association Recruitment Team
