Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Coordinate services for older people in independent living schemes and ensure excellent customer service.
- Company: Join a not-for-profit housing association serving over 16,000 people in Greater Manchester.
- Benefits: Enjoy flexible working hours, a supportive culture, and the chance to make a real difference.
- Why this job: Be part of a passionate team dedicated to improving lives and communities.
- Qualifications: Strong customer care skills, problem-solving abilities, and a positive attitude are essential.
- Other info: Access to a vehicle is required; an enhanced DBS check will be conducted.
The predicted salary is between 21140 - 29800 £ per year.
Salary: £25,175.19 pa + Essential Car User Allowance (access to a vehicle required to drive between sites as needed).
Location: Salford, Sale or Whitefield, Greater Manchester areas.
35 hours per week Monday - Friday (flexible working hours considered such as job share, reduced hours, compressed hours).
Enhanced DBS check required for working with adults.
Closing date: Monday 9th June 5.00 pm.
Interview date: Wednesday 18th June.
Our organisation is all about people - the people who live in our homes, the communities we serve, and the people we work with. We recruit for attitude and behaviour which are central to delivering great experiences for everyone. We employ people who are passionate about making a difference, who can take responsibility and get things done. We have developed an agile, flexible culture which supports people to do this.
This role will help us by providing intensive on-scheme housing management and coordinating services to customers living in our schemes, ensuring provision of excellent services and risk management. You will also ensure that the building is compliant with health & safety and that all repairs and planned works are carried out to a high standard.
In this role, you will be responsible for:
- Delivering a brilliant service to customers living in our older people's independent living schemes.
- Providing intensive on-scheme housing management and coordinating services to customers living in our schemes, ensuring provision of excellent services and risk management.
- Ensuring that the building is compliant with health and safety and that all repairs and planned works are carried out to a high standard.
We need people who have:
- Exceptionally high standard of customer care and service.
- Strong problem-solving and decision-making skills.
- Excellent communication and organising skills.
- Ability to apply housing management skills effectively in all areas of work.
- A methodical, well-organised, and positive approach to workload with the ability to work to strict deadlines, in multiple locations, with minimal supervision and to take initiative.
- A positive can-do attitude in all aspects of the post.
An enhanced DBS Disclosure check is required for this role and the ability to drive and have access to a car.
Everyone's welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. We trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues.
So, if you have a great rapport with people and can make a difference - we'd love you to join our team!
Scheme Coordinators (Independent Living / Older People) x3 in Salford employer: Irwell Valley Housing Association LTD
Contact Detail:
Irwell Valley Housing Association LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheme Coordinators (Independent Living / Older People) x3 in Salford
✨Tip Number 1
Familiarise yourself with the specific needs of older people in independent living schemes. Understanding their challenges and how to address them will show your commitment to providing excellent service, which is crucial for this role.
✨Tip Number 2
Highlight your problem-solving skills during the interview. Prepare examples of past situations where you successfully resolved issues, particularly in a housing or care context, as this will demonstrate your capability to handle the responsibilities of the role.
✨Tip Number 3
Showcase your communication skills by preparing to discuss how you would engage with residents and coordinate services effectively. Being able to articulate your approach to building rapport with older adults will set you apart.
✨Tip Number 4
Be ready to discuss your flexibility regarding working hours. Since the organisation values adaptable working arrangements, expressing your willingness to accommodate different schedules can make you a more attractive candidate.
We think you need these skills to ace Scheme Coordinators (Independent Living / Older People) x3 in Salford
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements. Highlight key skills such as customer care, problem-solving, and communication that are essential for the role.
Tailor Your CV: Customise your CV to reflect your relevant experience and skills that match the job description. Emphasise any previous roles in housing management or customer service, and include specific examples of how you've made a difference in similar positions.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others and your ability to work independently. Mention your understanding of the organisation's values and how you align with their mission to support older people in independent living.
Highlight Flexibility: Since the organisation is open to flexible working arrangements, mention your willingness to adapt your working hours or share the role if applicable. This shows your commitment to meeting the needs of the organisation and its clients.
How to prepare for a job interview at Irwell Valley Housing Association LTD
✨Show Your Passion for Customer Care
Make sure to express your enthusiasm for providing exceptional customer service. Share specific examples from your past experiences where you went above and beyond to help someone, especially in a housing or community setting.
✨Demonstrate Problem-Solving Skills
Prepare to discuss situations where you faced challenges and how you resolved them. Highlight your decision-making process and the positive outcomes that resulted from your actions, particularly in managing housing-related issues.
✨Communicate Clearly and Effectively
Practice articulating your thoughts clearly. Since excellent communication is key in this role, consider role-playing common scenarios you might encounter as a Scheme Coordinator to showcase your ability to convey information effectively.
✨Emphasise Your Organisational Skills
Be ready to talk about how you manage multiple tasks and deadlines. Provide examples of how you stay organised in a busy environment, especially when working across different locations, to reassure them of your capability to handle the workload.
