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- Tasks: Provide gas servicing and repairs in customers' homes across Greater Manchester.
- Company: Join a not-for-profit housing association making a difference for over 20,000 people.
- Benefits: Enjoy a competitive salary, call-out payments, high-end tools, and a company vehicle.
- Why this job: Be part of a passionate team dedicated to excellent customer experiences and community impact.
- Qualifications: Must have gas repair certifications and a valid driving licence; DBS check required.
- Other info: Inclusive culture that values diversity and supports personal growth.
The predicted salary is between 39000 - 43000 £ per year.
Salary: £39,283.13 pa + call out payments + high end power tool kit provided + access to company vehicle for work use only
Location: Manchester - Field Based across Greater Manchester area
Contract Type: Permanent
Hours: 39 hours per week
8am - 4.30pm Mon - Thurs, 8am - 3.30pm Friday
Closing date: 1st May 2025
Interview Date: W/C 5th May 2025
Interview location: Aindale Court, BL3 3ER
Our organisation is all about people - the people who live in our homes, the communities we serve, and those we work with. We recruit for attitude and behaviour which are central to us building relationships and delivering great experiences for these people. We employ colleagues who are passionate about making a difference and who will take responsibility to get things done.
As a not-for-profit housing association, we provide homes and services to over 20,000 people across Greater Manchester. We build more affordable new homes, make a difference in the communities we serve, and support our colleagues to enjoy work, learn and grow.
This role will help us to provide a professional gas servicing and repair service that delivers an excellent experience. Always adhering to current regulations and organisational policies and procedures and delivering an excellent customer experience by understanding the different needs of our customers and tailoring your approach.
In this role, you will be responsible for:
- Service, diagnose and repair all landlord owned gas appliances in customers' homes and empty properties.
- Complete relevant certification in accordance with the Gas Safety Regulations.
- Report to the Gas Manager any faulty appliances, installations or equipment that does not comply with the current safety regulations.
- Deliver a good cosmetic finish on completing a job.
- Report any potential repairs and safeguarding issues that you notice in the customers' homes.
- Update your PDA in real time on a job's status and communicate with planners if customers are not at home or jobs are not viable.
- Order parts, materials or follow up work as required and record work daily outside opti-time.
- Achieve your performance targets, KPIs and productivity targets.
We need people who:
- Can undertake gas heating repairs and gas servicing in customers' homes and certifying gas works.
- Have a sound building and construction knowledge.
- Have general building maintenance repair knowledge.
- Hold a Certificate of Competence (BSEN17024), CCN1, CENWAT, CKR1, HTR1, CPA1.
Please note this role requires a basic DBS check and you must hold a valid driving licence. We also operate an on-call rota, which you will need to take part in.
Everyone's welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. We trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues.
If you want to be part of our team and help us make a difference, we'd love to hear from you.
Gas Service & Repair Engineer in Salford employer: Irwell Valley Housing Association LTD
Contact Detail:
Irwell Valley Housing Association LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Gas Service & Repair Engineer in Salford
✨Tip Number 1
Familiarise yourself with the specific gas safety regulations and standards relevant to the role. Being knowledgeable about these regulations will not only help you in your day-to-day tasks but also demonstrate your commitment to safety during the interview.
✨Tip Number 2
Highlight your customer service skills during any discussions or interviews. Since this role involves interacting with customers, showcasing your ability to understand and meet their needs can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your experience with gas heating repairs and servicing in detail. Be ready to provide examples of past work that demonstrate your technical skills and problem-solving abilities, as this will be crucial for the role.
✨Tip Number 4
Research our organisation's values and mission. Understanding our commitment to community and inclusivity will allow you to align your answers with what we stand for, making a strong impression during the interview process.
We think you need these skills to ace Gas Service & Repair Engineer in Salford
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Gas Service & Repair Engineer position. Tailor your application to highlight relevant experience and skills that match these requirements.
Highlight Relevant Qualifications: Make sure to emphasise your qualifications, such as your Certificate of Competence (BSEN17024) and any relevant gas safety certifications (CCN1, CENWAT, CKR1, HTR1, CPA1). Clearly state how these qualifications make you a suitable candidate for the role.
Showcase Your Experience: Provide specific examples of your previous work in gas servicing and repairs. Mention any achievements or challenges you've overcome in similar roles to demonstrate your capability and commitment to delivering excellent customer service.
Craft a Personal Statement: Write a compelling personal statement that reflects your passion for making a difference in the community and your alignment with the organisation's values. This is your chance to show your personality and why you would be a great fit for their team.
How to prepare for a job interview at Irwell Valley Housing Association LTD
✨Show Your Passion for Customer Service
Since the organisation values relationships and delivering great experiences, make sure to express your passion for customer service. Share examples of how you've gone above and beyond to meet customer needs in previous roles.
✨Demonstrate Technical Knowledge
Be prepared to discuss your technical skills and certifications, such as CCN1, CENWAT, CKR1, HTR1, and CPA1. Highlight your experience with gas servicing and repairs, and be ready to answer technical questions that may arise during the interview.
✨Emphasise Teamwork and Communication
The role requires effective communication with planners and colleagues. Share examples of how you've successfully worked in a team environment and communicated effectively to resolve issues or complete tasks.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and adherence to safety regulations. Think of specific situations where you had to diagnose a problem or ensure compliance with safety standards, and be ready to discuss your thought process.
