Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support older residents by managing housing services and ensuring safety standards.
- Company: Join a not-for-profit housing association dedicated to improving lives in Greater Manchester.
- Benefits: Enjoy flexible working hours, a supportive culture, and a chance to make a real impact.
- Why this job: Be part of a passionate team that values diversity and community service.
- Qualifications: Strong customer care skills, problem-solving abilities, and a positive attitude are essential.
- Other info: Access to a vehicle is required; enhanced DBS check needed.
The predicted salary is between 25175 - 25175 £ per year.
Salary: £25,175.19pa + Essential Car User Allowance so will need access to a vehicle to drive between sites as required.
Location: Salford, Sale or Whitefield, Greater Manchester areas.
35 hours per week Monday – Friday (wherever possible we are open to suggestion on the working hours and are happy to consider flexible job requirements such as job share, reduced hours, compressed hours etc., just let us know as part of your application).
Enhanced DBS check working with Adults.
Closing date: Monday 9th June 5.00pm.
Interview date: Wednesday 18th June.
Our organisation is all about people – the people who live in our homes, the people in the communities we serve and the people we work with. So, it’s no surprise that we recruit for attitude and behaviour which are central to us delivering great experiences for everyone! We employ people who are passionate about making a difference who can take responsibility and get things done. And we have developed an agile, flexible culture which supports people to do this.
As a not-for-profit housing association, we provide homes and services to over 16,000 people across Greater Manchester. We build affordable new homes, work with partners to reduce homelessness and support people to reach their potential. This role will help us to do this by providing intensive ‘on scheme’ housing management and coordinate services to customers living in our schemes, ensuring provision of excellent services and risk management. You will also ensure that the building is compliant with health & safety and that all repairs and planned works are carried out to a high standard.
In this role, you will be responsible for:
- Delivering a brilliant service to customers living in our older people’s independent living schemes.
- Providing intensive ‘on scheme’ housing management and coordinating services to customers living in our schemes, ensuring provision of excellent services and risk management.
- Ensuring that the building is compliant with health and safety and that all repairs and planned works are carried out to a high standard.
We need people who have:
- Exceptionally high standard of customer care and service.
- Strong problem solving and decision making skills.
- Excellent communication and organising skills.
- Ability to apply housing management skills effectively in all areas of work.
- A methodical, well organised and positive approach to workload and ability to work to strict deadlines, in multiple locations, with minimal supervision and to take initiative.
- A positive “can do” attitude in all aspects of the post.
An enhanced DBS Disclosure check is required for this role and the ability to drive and have access to a car.
Everyone’s welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues. So, if you have a great rapport with people and can make a difference - we’d love you to join our team!
Scheme Coordinators (Independent Living / Older People) x3 employer: Irwell Valley Homes
Contact Detail:
Irwell Valley Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheme Coordinators (Independent Living / Older People) x3
✨Tip Number 1
Familiarise yourself with the specific needs of older people in independent living schemes. Understanding their challenges and how to provide excellent customer care will set you apart during interviews.
✨Tip Number 2
Highlight your problem-solving skills by preparing examples of past experiences where you've successfully managed issues in a housing or community setting. This will demonstrate your ability to handle the responsibilities of the role.
✨Tip Number 3
Showcase your communication skills by engaging with current employees or community members. This can give you insights into the organisation's culture and help you tailor your approach during the interview.
✨Tip Number 4
Be ready to discuss your flexibility regarding working hours. Since the organisation is open to suggestions, expressing your willingness to adapt can make you a more attractive candidate.
We think you need these skills to ace Scheme Coordinators (Independent Living / Older People) x3
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements. Highlight key skills such as customer care, problem-solving, and communication that are essential for the Scheme Coordinator position.
Tailor Your CV: Customise your CV to reflect your experience in housing management and customer service. Use specific examples that demonstrate your ability to manage multiple locations and work independently, as these are crucial for this role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for making a difference in people's lives. Mention your understanding of the organisation's values and how your skills align with their mission to provide excellent services to older people.
Highlight Flexibility: Since the organisation is open to flexible working arrangements, mention your willingness to adapt your working hours or share the role if applicable. This shows your commitment to meeting the needs of the organisation while maintaining a work-life balance.
How to prepare for a job interview at Irwell Valley Homes
✨Show Your Passion for People
This role is all about making a difference in people's lives. Be prepared to share specific examples of how you've positively impacted others, especially in a customer service or community setting.
✨Demonstrate Problem-Solving Skills
Expect questions that assess your ability to handle challenges. Think of scenarios where you successfully resolved issues, particularly in housing management or similar environments, and be ready to discuss your thought process.
✨Highlight Your Organisational Skills
Given the need to manage multiple locations and tasks, illustrate your organisational abilities. Share how you prioritise tasks and manage your time effectively, especially under tight deadlines.
✨Emphasise Your Communication Style
Strong communication is key in this role. Prepare to discuss how you build rapport with customers and colleagues, and provide examples of how you've effectively communicated in challenging situations.
