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- Tasks: Lead estate management and ensure neighbourhoods are maintained to high standards.
- Company: Not-for-profit housing association dedicated to community well-being.
- Benefits: Inclusive culture, fulfilling work, and opportunities for personal growth.
- Why this job: Make a real difference in people's lives and communities.
- Qualifications: Customer service skills, communication skills, and experience in landscape maintenance.
- Other info: Join a diverse team committed to positive change.
The predicted salary is between 30000 - 40000 ÂŁ per year.
Our organisation is all about people – the people who live in our homes, the communities we serve, and those we work with. So, it’s no surprise that we recruit for attitude and behaviour which are central to us building relationships and delivering great experiences for these people. We employ colleagues who are passionate about making a difference who will take responsibility to get things done.
As a not-for-profit housing association, providing affordable homes and services to more than 20,000 people across Greater Manchester, we have a strong social purpose and make it our mission to enable people to live well in their home and community.
This role will help us to do this by working with all relevant teams to deliver a customer focused Estate Management service and attain excellent performance standards and outcomes for our Customers and Communities. You will demonstrate an ability to work in a pro and re-active manner with minimal supervision to identify and tackle estate management tasks in both the immediate and longer term.
In this role, you will be responsible for:
- Lead role in ensuring that neighbourhoods/estates are always maintained to an exceptionally high environmental standard
- Lead role in the delivery of environmental projects, cyclical programmes and initiatives
- Providing excellent customer service to both internal and external customers
- Carrying out landscaping, gardening, horticultural and arboriculture work where necessary in line with relevant licensing and qualification requirements.
- Inspecting neighbourhoods, dealing with all relevant issues identified including but not exclusively fly tipping, litter, graffiti, repairs, dog fouling and vandalism.
- Operate machinery and equipment in a safe and correct manner in line with the manufacturer’s instructions and our health and safety policies.
- Support Estate manager in the undertaking of any administrative requirements.
We need people who, ideally:
- Can promote and maintain a positive “can do” attitude in all aspects of the post
- Can apply customer service skills effectively in all areas of work
- Have excellent communication skills
- Will be methodical, well organised and positive approach to workload and ability to work to strict deadlines; with minimal supervision and take initiative
- Have experience of working with external agencies inc. local authorities
- Have experience of landscape maintenance, clearance of fly-tipping and cleaning of hard surfaces
- Hold a Full valid UK driving license
Everyone’s welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues.
If you want to be part of our team and help us make a difference, we’d love to hear from you.
Estate Officer in Sale employer: Irwell Valley Homes
Contact Detail:
Irwell Valley Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estate Officer in Sale
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the organisation's values and mission. This will help you connect your own experiences to their goals, showing them you're not just a good fit for the role, but for the team too.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills and experiences align with the responsibilities of the Estate Officer role, especially around customer service and estate management.
✨Tip Number 3
Show your passion! During the interview, share specific examples of how you've made a difference in previous roles. Whether it’s tackling environmental projects or improving community relations, let them see your enthusiasm for making a positive impact.
✨Tip Number 4
Follow up after the interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Estate Officer in Sale
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for making a difference shine through. We want to see that you care about the communities we serve and are excited about the role of Estate Officer.
Tailor Your Application: Make sure to tailor your application to highlight your relevant experience and skills. Use examples from your past work that demonstrate your ability to maintain high environmental standards and provide excellent customer service.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what makes you a great fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Irwell Valley Homes
✨Know Your Stuff
Before the interview, make sure you understand the role of an Estate Officer inside out. Familiarise yourself with the key responsibilities mentioned in the job description, like maintaining high environmental standards and providing excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Your Passion for People
Since the organisation values relationships and community, be prepared to share examples of how you've positively impacted people in your previous roles. Whether it's through customer service or community projects, demonstrating your passion for making a difference will resonate well with the interviewers.
✨Be Proactive and Solution-Oriented
The role requires a proactive approach to tackling estate management tasks. Think of specific instances where you've identified issues and taken the initiative to resolve them. This could include anything from dealing with fly-tipping to improving neighbourhood aesthetics. Highlighting your problem-solving skills will show that you can handle the responsibilities of the job.
✨Prepare Questions That Matter
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the organisation's community initiatives or how they measure success in estate management. This not only shows your interest but also gives you insight into whether the role aligns with your values and career goals.