Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support tenants in managing their tenancies and living independently.
- Company: A dedicated organisation focused on tenant support across Greater Manchester.
- Benefits: Good salary, flexible work environment, and opportunities for personal growth.
- Why this job: Make a real difference in people's lives while working in a supportive team.
- Qualifications: Experience in social housing or community support and knowledge of benefits legislation.
- Other info: Agile culture with opportunities for evening and weekend work.
The predicted salary is between 30000 - 40000 £ per year.
Our organisation is committed to supporting tenants across Greater Manchester. We are looking for a tenancy sustainment coach to work within a flexible, agile culture that encourages customer focused care and proactive intervention.
Responsibilities
- Provide customer focused support, encouraging a wide range of tenants to successfully manage their tenancy and live independently.
- Deliver early intervention, guidance and assistance to customers at risk of failing to sustain their tenancy, from before and during the tenancy.
- Work with customers with complex needs and tailor the service to meet individual requirements.
- Analyse customer demand trends and sustainment trigger points using data to inform best practice approaches.
Qualifications and Requirements
- Experience in a similar role in social housing or community-based support services.
- Knowledge of relevant legislation, policy and benefits legislation and experience of applying for benefits.
- Ability to drive and access to a personal vehicle.
- Willingness to work outside normal office hours, including occasional evenings and weekends.
Working Conditions
We offer a supportive, agile work environment, good salaries, and a range of benefits designed to help staff grow and develop.
Tenancy Sustainment Coach in Manchester employer: Irwell Valley Homes
Contact Detail:
Irwell Valley Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenancy Sustainment Coach in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the social housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation and understanding their values. Be ready to discuss how your experience aligns with their mission of supporting tenants and promoting independence. Show them you’re passionate about making a difference!
✨Tip Number 3
Practice your responses to common interview questions, especially those related to tenancy sustainment and working with complex needs. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your relevant experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our organisation right from the start.
We think you need these skills to ace Tenancy Sustainment Coach in Manchester
Some tips for your application 🫡
Show Your Passion for Support: When writing your application, let us see your enthusiasm for helping tenants. Share any relevant experiences that highlight your commitment to customer-focused care and proactive intervention.
Tailor Your Application: Make sure to customise your application to reflect the specific responsibilities of the Tenancy Sustainment Coach role. Mention how your skills align with supporting tenants and managing complex needs.
Highlight Relevant Experience: Don’t forget to showcase your experience in social housing or community-based support services. We want to know how your background prepares you for this role, so be specific about your past roles and achievements.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Irwell Valley Homes
✨Know Your Stuff
Make sure you brush up on your knowledge of social housing and community support services. Familiarise yourself with relevant legislation and benefits policies, as these will likely come up during the interview. Being able to discuss how you've applied this knowledge in past roles will really impress.
✨Showcase Your Customer Focus
Prepare examples that highlight your experience in providing customer-focused support. Think about specific situations where you helped tenants manage their tenancies or assisted those at risk of failing. This will demonstrate your proactive approach and commitment to helping others.
✨Be Data Savvy
Since the role involves analysing customer demand trends, be ready to discuss how you've used data in previous positions. Bring examples of how you've identified issues and implemented solutions based on your findings. This shows you're not just reactive but also strategic in your approach.
✨Flexibility is Key
The job requires a willingness to work outside normal hours, so be prepared to discuss your availability. Highlight any previous experiences where you adapted your schedule to meet the needs of your clients. This will show that you're committed to providing the best support possible.