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- Tasks: Lead the rehousing process and support residents in finding suitable new homes.
- Company: Not-for-profit housing association dedicated to community well-being.
- Benefits: Agile working arrangements, inclusive culture, and a chance to make a real impact.
- Why this job: Be a key player in transforming communities and improving lives.
- Qualifications: Experience in social housing, strong communication skills, and IT literacy.
- Other info: Join a diverse team committed to making a difference for over 20,000 people.
The predicted salary is between 28800 - 42000 £ per year.
Fixed Term Contract, Full Time - 35 hours per week (agile working arrangements in place). Temporary position for the duration of the works programme, expected to be 2-3 years. Interview location: Oaklands House, Sale M33 6FS.
Our organisation is all about people – the people who live in our homes, the communities we serve, and those we work with. We recruit for attitude and behaviour which are central to us building relationships and delivering great experiences for these people. We employ colleagues who are passionate about making a difference and who will take responsibility to get things done.
As a not-for-profit housing association, we provide affordable homes and services to more than 20,000 people across Greater Manchester. We have a strong social purpose and make it our mission to enable people to live well in their home and community. We are embarking on an exciting and transformative major works programme.
To support this, we’re looking for a dedicated and customer-focused Regeneration Officer to lead on all aspects of the rehousing process. This is a specialist role focused solely on supporting residents to move into suitable new homes. You’ll be the key point of contact for customers throughout the rehousing journey, providing personalised support, clear communication, and a seamless customer experience from start to finish.
If you care about people, thrive in a fast-paced environment, and want to play a pivotal role in shaping the future of a community, this is your chance to make a real and lasting impact.
We need people who are / have:
- Experience of working in a similar role dealing with ASB, tenancy & neighbourhood issues
- Experience of dealing with members of the public
- Experience of dealing with challenging situations and complex lifestyles
- Knowledge of social housing
- Knowledge of Housing legislation
- IT literate including Microsoft Office 365
- A Full valid driving licence and access to own vehicle for work purposes is required.
Everyone’s welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. We trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues.
If you want to be part of our team and help us make a difference, we’d love to hear from you.
Regeneration Officer (Housing) in Manchester employer: Irwell Valley Homes
Contact Detail:
Irwell Valley Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regeneration Officer (Housing) in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for your interview by researching the organisation and its community impact. Show us you’re passionate about making a difference and how your experience aligns with our mission. We love candidates who can demonstrate their commitment to social housing!
✨Tip Number 3
Practice your communication skills! As a Regeneration Officer, you’ll be the key point of contact for customers. Role-play common scenarios with friends or family to boost your confidence and ensure you can handle challenging situations with ease.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of our team and making a real impact in the community.
We think you need these skills to ace Regeneration Officer (Housing) in Manchester
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for helping people shine through. We want to see that you genuinely care about making a difference in the community and have the right attitude to support our residents.
Tailor Your Experience: Make sure to highlight your relevant experience in dealing with tenancy issues and working with the public. We’re looking for specific examples that demonstrate your ability to handle challenging situations and complex lifestyles.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see how you fit the role of Regeneration Officer.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity to join our team.
How to prepare for a job interview at Irwell Valley Homes
✨Know Your Stuff
Make sure you brush up on your knowledge of social housing and relevant legislation. Familiarise yourself with the challenges residents face and how you can support them through the rehousing process. This will show that you're not just passionate but also well-informed.
✨Showcase Your People Skills
Since this role is all about building relationships, be prepared to share examples of how you've successfully dealt with challenging situations or complex lifestyles in the past. Highlight your experience in customer service and how you’ve made a positive impact on people's lives.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to ASB or tenancy issues. Think about how you would handle these scenarios and be ready to discuss your thought process. This will demonstrate your problem-solving skills and ability to think on your feet.
✨Emphasise Your Commitment to Community
This organisation values social purpose, so make sure to express your passion for making a difference in the community. Share any relevant experiences or initiatives you've been involved in that align with their mission to enable people to live well in their homes and communities.