At a Glance
- Tasks: Lead estate management and ensure neighbourhoods are maintained to high standards.
- Company: Join a not-for-profit housing association dedicated to community well-being.
- Benefits: Enjoy up to 30 days holiday, volunteer days, and a range of perks.
- Other info: Inclusive culture that values diversity and personal growth.
- Why this job: Make a real difference in people's lives while working in a supportive environment.
- Qualifications: Customer service skills and experience in landscape maintenance preferred.
The predicted salary is between 30000 - 40000 £ per year.
Permanent, Full Time - 39 hours per week (agile working arrangements in place)
Closing date: 31st July 2026
Interview date: 6th August 2026
Interview location: Oaklands House, Suite 2, Second Floor, Oaklands House, 34 Washway Road, Sale, M33 6FS
Our organisation is all about people – the people who live in our homes, the communities we serve, and those we work with. So, it’s no surprise that we recruit for attitude and behaviour which are central to us building relationships and delivering great experiences for these people. We employ colleagues who are passionate about making a difference who will take responsibility to get things done.
This role will help us to do this by working with all relevant teams to deliver a customer focused Estate Management service and attain excellent performance standards and outcomes for our Customers and Communities. You will demonstrate an ability to work in a pro and re-active manner with minimal supervision to identify and tackle estate management tasks in both the immediate and longer term.
In this role, you will be responsible for:
- Lead role in ensuring that neighbourhoods/estates are always maintained to an exceptionally high environmental standard
- Lead role in the delivery of environmental projects, cyclical programmes and initiatives
- Providing excellent customer service to both internal and external customers
- Carrying out landscaping, gardening, horticultural and arboriculture work where necessary in line with relevant licensing and qualification requirements.
- Inspecting neighbourhoods, dealing with all relevant issues identified including but not exclusively fly tipping, litter, graffiti, repairs, dog fouling and vandalism.
- Operate machinery and equipment in a safe and correct manner in line with the manufacturer’s instructions and our health and safety policies.
- Support Estate manager in the undertaking of any administrative requirements.
We need people who, ideally:
- Can promote and maintain a positive “can do” attitude in all aspects of the post
- Can apply customer service skills effectively in all areas of work
- Have excellent communication skills
- Will be methodical, well organised and positive approach to workload and ability to work to strict deadlines; with minimal supervision and take initiative
- Have experience of working with external agencies inc. local authorities
- Have experience of landscape maintenance, clearance of fly-tipping and cleaning of hard surfaces
- Hold a Full valid UK driving license
Everyone’s welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues.
If you want to be part of our team and help us make a difference, we’d love to hear from you.
Estates Officer in Manchester employer: Irwell Valley Homes
Irwell Valley Homes is an excellent employer, offering a supportive work culture that prioritises employee well-being and professional growth. Located in Sale, the company provides agile working options, allowing for a healthy work-life balance while empowering staff to make a meaningful impact in the lives of older individuals. With a commitment to exceptional customer service and a focus on developing skills in managing complex needs, this role presents a rewarding opportunity for those passionate about making a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Estates Officer in Manchester
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Irwell Valley Homes.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Irwell Valley Homes.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Irwell Valley Homes.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Irwell Valley Homes. Apply directly through us to stand out!
We think you need these skills to ace Estates Officer in Manchester
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Irwell Valley Homes. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Estates Officer, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Irwell Valley Homes
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Irwell Valley Homes. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
