Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage properties and ensure top-notch service for tenants and landlords.
- Company: Join a dynamic team in a leading real estate company in Norwich.
- Benefits: Competitive salary, career growth, training, and generous holiday allowance.
- Other info: Supportive environment with opportunities for professional development.
- Why this job: Make a real difference in people's lives while building your career.
- Qualifications: Strong communication skills and a full UK driving licence required.
The predicted salary is between 19800 - 19800 £ per year.
Location: Norwich
Salary: £19,800 OTE inclusive of commission
Hours: Monday to Friday 9am to 3pm
Job Summary
Reporting to the Team Manager/Head of Centre, Leaders are seeking a Property Manager to join our dedicated and dynamic team based in Norwich. As a Property Manager, experience is beneficial but not essential. You will play a pivotal role in ensuring our customers receive the highest level of service and support. You will act as a point of contact for our tenants and landlords, assisting them with inquiries, booking appointments and ensuring a smooth process throughout the tenancy from beginning to end.
Key Responsibilities
- Provide excellent levels of both telephone and written communication for the duration of the tenancy
- Accept and understand tenants maintenance requirements, providing a triage service to try to resolve issues
- If unable to resolve, communicate this to the landlord with a solution to the problem and arrange works with dedicated contractor
- Update all parties on a regular basis by both phone, email or text and log notes
- Make regular ‘well being’ calls to the landlord
- Work with the property management team to ensure that all works are completed and invoiced within 21 days and update customers on progress
- Work with the property management team to ensure that all mandatory compliance/legislation is in place on all properties; if this has not occurred, ensure that company process has been followed
- Work with the Property Inventory Clerks to ensure all properties have been inspected as required and that landlords and tenants have been fully communicated to in line with company policy
- Place calls to all managed landlords and tenants 2 weeks prior to vacation to ensure they understand the check out process and time frames
- Deal with non-managed deposits that are part of the No Deposit Scheme
- Ensure check out process is followed and communication is sent out within company process via the Depositary site
- Work with the team leaders, head of centres and branch network to understand the reason for any lost units
- Maintain high levels of communication to internal and external customers
Qualifications
- Excellent communication, written and verbal
- Professional telephone manner
- Organisational skills, time management and attention to detail
- Full UK Driving Licence Required
Benefits
- Proven track record for career growth and advancement within the company
- Market leading training and ongoing professional development
- Access to a diverse portfolio of properties
- Supportive and collaborative team environment
- Competitive base salary and additional incentives
- Quarterly and yearly awards
- Salary sacrifice pension scheme
- Generous Holiday allowance, increasing by 1 day per year based on service
- Excellent parental leave and newly introduced fertility policy
- Staff discounts
LRG is an equal opportunities employer and encourages candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry.
Property Manager in Norwich employer: irwa1
Contact Detail:
irwa1 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Manager in Norwich
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the property management field. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute to their success.
✨Tip Number 3
Practice your communication skills! As a Property Manager, you'll need to be clear and professional. Role-play common scenarios with a friend to boost your confidence before the big day.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Property Manager in Norwich
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Property Manager role. Highlight any relevant experience or skills that match the job description, especially your communication and organisational skills.
Show Off Your Communication Skills: Since this role requires excellent written and verbal communication, use your application to demonstrate these skills. Keep your language clear and professional, and make sure there are no typos or errors.
Be Personable: We want to see your personality shine through! Don’t be afraid to let your enthusiasm for the role and the company come across in your writing. A friendly tone can make a big difference.
Apply Through Our Website: For the best chance of success, make sure you apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at irwa1
✨Know Your Stuff
Before the interview, make sure you understand the role of a Property Manager inside out. Familiarise yourself with the key responsibilities listed in the job description, like communication skills and maintenance triage. This will help you answer questions confidently and show that you're genuinely interested.
✨Practice Makes Perfect
Rehearse common interview questions related to property management. Think about scenarios where you've demonstrated excellent communication or problem-solving skills. Practising your responses will help you articulate your thoughts clearly during the actual interview.
✨Show Your Enthusiasm
Employers love candidates who are passionate about their work. During the interview, express your excitement about the opportunity to support tenants and landlords. Share why you want to be part of their team and how you can contribute to their commitment to excellence.
✨Ask Smart Questions
Prepare a few thoughtful questions to ask at the end of the interview. This could be about the team dynamics, training opportunities, or how success is measured in the role. It shows that you're engaged and serious about the position, plus it gives you valuable insights into the company culture.