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- Tasks: Manage properties and ensure top-notch service for tenants and landlords.
- Company: Join Leaders, a reputable property group with a commitment to excellence.
- Benefits: Competitive salary, generous holiday allowance, and career growth opportunities.
- Other info: Supportive environment with ongoing training and professional development.
- Why this job: Be part of a dynamic team making a real impact in the property market.
- Qualifications: Strong communication skills and a full UK driving licence required.
The predicted salary is between 26000 - 26000 £ per year.
Location: Loughborough
Brand: Leaders
Salary: up to £26,000 OTE
Hours: Monday - Friday 9am - 5:30pm
About Leaders: Leaders as part of LRG, is a well‑established and reputable property group across the UK. With a history rooted in providing exceptional property services, Leaders has earned a commendable reputation for its commitment to professionalism, client satisfaction and expertise in the property market.
Job Summary and Key Responsibilities: Reporting to the Team Manager/Head of Centre, Leaders are seeking a Property Manager to join our dedicated and dynamic team based in Loughborough. Experience is beneficial but not essential. You will play a pivotal role in ensuring our customers receive the highest level of service and support. You will act as a point of contact for our tenants and landlords, assisting them with inquiries, booking appointments and ensuring a smooth process throughout the tenancy from beginning to end.
- Provide excellent levels of telephone and written communication for the duration of the tenancy.
- Accept and understand tenants' maintenance requirements, providing a triage service to resolve issues where possible.
- If unable to resolve, communicate this to the landlord with a solution and arrange works with a dedicated contractor.
- Update all parties regularly by phone, email or text and log notes.
- Make regular 'well‑being' calls to the landlord.
- Work with the property management team to ensure all works are completed, invoiced within 21 days, and update customers on progress.
- Ensure all mandatory compliance and legislation are in place on all properties, following company processes.
- Collaborate with Property Inventory Clerks to ensure properties are inspected as required and landlords and tenants are fully communicated to in line with company policy.
- Place calls to all managed landlords and tenants 2 weeks prior to vacation to explain the check‑out process and timeframes.
- Handle non‑managed deposits that are part of the No Deposit Scheme.
- Ensure the check‑out process is followed and communication is sent out within company process via the Depositary site.
- Work with team leaders, head of centres and branch network to understand the reason for any lost units.
- Maintain high levels of communication to internal and external customers.
What We Are Looking For:
- Excellent communication, written and verbal.
- Professional telephone manner.
- Organisational skills, time management and attention to detail.
- Full UK Driving Licence.
What We Can Offer You:
- Proven track record for career growth and advancement within the company.
- Market leading training and ongoing professional development.
- Access to a diverse portfolio of properties.
- Supportive and collaborative team environment.
Benefits:
- Competitive base salary and additional incentives.
- Quarterly and yearly awards.
- Salary sacrifice pension scheme.
- Generous holiday allowance, increasing by 1 day per year based on service.
- Excellent parental leave and newly introduced fertility policy.
- Staff discounts.
LRG is an equal opportunities employer and encourages candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry.
Department: Property Management
Locations: Loughborough, United Kingdom
Employment type: Full‑time
Driving Licence Required: Yes
Property Manager in Loughborough employer: irwa1
Contact Detail:
irwa1 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Manager in Loughborough
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the property industry. You never know who might have a lead on a Property Manager role or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Leaders and understanding their values. Show us that you’re not just another candidate; demonstrate your passion for providing exceptional service in property management.
✨Tip Number 3
Practice your communication skills! Since excellent communication is key for this role, consider doing mock interviews with friends or using online resources to refine your verbal and written skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our team at Leaders.
We think you need these skills to ace Property Manager in Loughborough
Some tips for your application 🫡
Show Off Your Communication Skills: Since excellent communication is key for the Property Manager role, make sure your written application reflects this. Use clear and concise language, and don’t shy away from showcasing your ability to communicate effectively, both in writing and verbally.
Tailor Your Application: Take a moment to tailor your application specifically for Leaders. Highlight any relevant experience or skills that align with the job description, especially those related to property management and customer service. We want to see how you fit into our team!
Be Organised and Detail-Oriented: Demonstrate your organisational skills right from your application. Make sure everything is well-structured, free of typos, and easy to read. Attention to detail is crucial in property management, so let us see that in your application!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to the right people quickly. Plus, it shows you’re keen on joining our team at Leaders!
How to prepare for a job interview at irwa1
✨Know Your Stuff
Before the interview, make sure you research Leaders and their approach to property management. Familiarise yourself with their services, values, and any recent news. This will show your genuine interest in the company and help you answer questions more confidently.
✨Showcase Your Communication Skills
As a Property Manager, excellent communication is key. Prepare examples of how you've effectively communicated in previous roles, whether it's resolving tenant issues or liaising with landlords. Practise articulating these experiences clearly during the interview.
✨Demonstrate Organisational Skills
Highlight your organisational abilities by discussing how you manage multiple tasks or projects. You could mention specific tools or methods you use to stay organised, as this role requires juggling various responsibilities efficiently.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.