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- Tasks: Serve delicious meals and ensure guests have an unforgettable dining experience.
- Company: Join the luxurious Resort at Pelican Hill, a top-tier destination.
- Benefits: Earn $16/hour plus competitive benefits for full-time employees.
- Other info: Enjoy a collaborative environment with growth opportunities in hospitality.
- Why this job: Be part of a passionate team creating memorable experiences for guests.
- Qualifications: 1 year of food service experience and excellent communication skills required.
Overview
Banquet Server ($16.00)
Position Summary: The Banquet Server is responsible for offering banquet guests an enjoyable expertly served meal reflecting the high customer service standards of company. They must anticipate guests’ needs and provide service before being asked such as filling water glasses when needed and monitoring the table during their meal. A Banquet Server must maintain a professional appearance and friendly attitude toward guests other employees and management staff.
Responsibilities
- Review the banquet schedule for arrival times and changes in assignment.
- Assist in the placement of food items in a function room for a display or a buffet.
- Serve banquet meals in the order and to the expectation of the supervisor. Ensure consistency throughout the banquet.
- Replenish beverages as necessary and check with guest for overall satisfaction with mean and service.
- Ensure consistency in preparation and presentation of food and drink items before serving to guest.
- Remove dishes promptly as guests complete each course.
- Follow all standard food handling sanitation and health department guidelines.
- Ensure all food and beverage items have been returned to the kitchen at the conclusion of the banquet.
- Recognize and address any problems resulting from guest complaints intoxication or disruptive behavior.
- Notify management of unsafe conditions needed maintenance of tables chairs carpet and/or equipment and any accidents.
- Follow all procedures when responding to any hotel emergency or safety situation.
Minimum Qualifications / Other Expectations
- Experience: Minimum one (1) year experience working as a Food Server preferably in a high volume banquet or hotel/resort environment.
- Knowledge Skills and Abilities: Strong attention to detail and the ability to handle multiple tasks. Excellent communication skills. Ability to work with management staff and other employees in a professional manner.
- Certificates and Licenses: Possess current health department certifications required to work in a restaurant. Must have current California Food Handler Card or willingness and ability to obtain California Food Handling Card before first day of employment.
- Physical Demands: Below Waist Lift – 39 lbs; Above Waist Lift – 39 lbs; Push/Pull (Walking) – 66 lbs. force; Stooping/Work Bending Over (Sustained) – Occasional.
Compensation
Base Pay Start Rate: $16.00
The Company also offers competitive benefits for full time employees including paid time off matching 401(k) and health benefits.
About Us
The Resort at Pelican Hill is one of the world’s finest Five-Star Five-Diamond destinations offering unparalleled service and luxury. Perched upon 504 acres of unrivaled coastal beauty The Resort at Pelican Hill is a world unto itself with seven exceptional dining options 36 holes of world-class golf and the #1 Spa in California. Our employee community is comprised of hard-working dedicated hospitality professionals who create memorable experiences that stay with guests long after they’ve left. It’s an environment populated with talented passionate and experienced people a collaborative spirit and abundant opportunities. Apply today to join our employee community and learn more about Irvine Company our legacy and our guiding principles.
Irvine Company is committed to providing equal opportunity in all of our employment practices including selection hiring promotion transfer compensation termination and training without regard to race religion color sex sexual orientation gender gender identity national origin ancestry citizenship status marital status pregnancy age medical condition genetic information military and veteran status disability or any other basis protected by federal state and local law. Reasonable accommodation is available for qualified individuals with disabilities upon request.
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Server employer: Irvine Company
Contact Detail:
Irvine Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Server
✨Tip Number 1
Get to know the venue! Familiarise yourself with the layout and the menu before your interview. This shows you're genuinely interested and ready to hit the ground running.
✨Tip Number 2
Practice your people skills! Role-play with a friend or family member to nail down how you’d handle different guest scenarios. Being able to demonstrate your customer service skills can really set you apart.
✨Tip Number 3
Dress to impress! Make sure you look professional and polished for your interview. First impressions matter, especially in hospitality where appearance is key.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings and updates right there.
We think you need these skills to ace Server
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous experience as a Food Server, especially in high-volume settings. We want to see how you've handled busy environments and provided top-notch service!
Be Personable: Your application should reflect your friendly attitude and excellent communication skills. Remember, we’re looking for someone who can connect with guests and make their dining experience memorable.
Attention to Detail is Key: Emphasise your strong attention to detail in your application. Mention any specific instances where you’ve gone above and beyond to ensure guest satisfaction or maintained high standards in food presentation.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and get you started on your journey with us at The Resort at Pelican Hill.
How to prepare for a job interview at Irvine Company
✨Know the Menu Inside Out
Familiarise yourself with the menu and any special dishes that might be served during the banquet. This will not only impress your interviewers but also show that you’re proactive and ready to provide excellent service.
✨Show Off Your Communication Skills
During the interview, demonstrate your ability to communicate clearly and effectively. Practice answering questions about how you would handle guest complaints or work with a team, as these are crucial skills for a Banquet Server.
✨Dress to Impress
Since maintaining a professional appearance is key in this role, make sure to dress smartly for your interview. This shows that you understand the importance of presentation and are serious about the position.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, like a guest being unhappy with their meal. Think through your responses ahead of time, focusing on your problem-solving skills and ability to stay calm under pressure.