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- Tasks: Join us as a Room Attendant, ensuring a clean and welcoming spa environment for our guests.
- Company: The Resort at Pelican Hill is a luxurious Five-Star destination known for exceptional service.
- Benefits: Enjoy competitive pay, paid time off, matching 401(k), and health benefits for full-time employees.
- Why this job: Be part of a passionate team creating memorable experiences in a stunning coastal setting.
- Qualifications: A high school diploma or equivalent is required; no prior experience needed.
- Other info: Flexible shifts available, including mornings, evenings, weekends, and holidays.
Spa/Locker Room Attendant ($16.00)
Position Summary:
Spa Attendants are responsible for providing exceptional customer service while supporting our spa operations and cleanliness of our commons areas/treatment rooms.
Job Duties:
Provide and ensure a safe friendly and clean environment for each Guest.
Be conscientious of the Guests\’ needs and surroundings.
Perform laundry duties ensuring robes and linen are stocked.
Stock supplies throughout the spa for Guest and employees.
Cleaning and stocking of showers restrooms and locker areas.
Answer phones schedule services and assist Guests with any questions about their visit and hotel amenities.
Check Guests in for their spa services and check out at the end of their stay.
Sell products spa services and gift cards and using our point of sale system SpaSoft.
Cross promote services in all departments of the spa and hotel.
Take ownership in resolving Guest concerns and/or issues with patience efficiency and professionalism.
Balance cash drawers as needed.
Communicate and listen effectively with Management Supervisors Employees and Guests.
Restocks retain merchandise and guest supplies throughout the entire spa area
Maintains facility during shift
Reconciles and balances daily sales at close of shift
Maintain a professional appearance by complying with the dress code.
Ability to work morning evening weekend and holiday shifts as required by operational needs.
Minimum Qualifications / Other Expectations:
High School Diploma or equivalent.
Compensation:
Base Pay Start Rate: $16.00
The Company also offers competitive benefits for full time employees including paid time off matching 401(k) and health benefits.
About Us:
The Resort at Pelican Hill is one of the world’s finest Five-Star Five-Diamond destinations offering unparalleled service and luxury.
Perched upon 504 acres of unrivaled coastal beauty The Resort at Pelican Hill is a world unto itself with seven exceptional dining options 36 holes of world-class golf and the #1 Spa in California.
Our employee community is comprised of hard-working dedicated hospitality professionals who create memorable experiences that stay with guests long after they’ve left. It’s an environment populated with talented passionate and experienced people a collaborative spirit and abundant opportunities.
Apply today to join our employee community and learn more about Irvine Company our legacy and our guiding principles.
Irvine Company is committed to providing equal opportunity in all of our employment practices including selection hiring promotion transfer compensation termination and training without regard to race religion color sex sexual orientation gender gender identity national origin ancestry citizenship status marital status pregnancy age medical condition genetic information military and veteran status disability or any other basis protected by federal state and local law. Reasonable accommodation is available for qualified individuals with disabilities upon request.
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Room Attendant employer: Irvine Company
Contact Detail:
Irvine Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant
✨Tip Number 1
Familiarise yourself with the specific services and amenities offered at The Resort at Pelican Hill. Understanding the spa's offerings will help you engage confidently with guests and answer their questions effectively.
✨Tip Number 2
Demonstrate your customer service skills during any interactions, whether in person or over the phone. Show that you can handle guest inquiries and concerns with professionalism and a friendly attitude.
✨Tip Number 3
Highlight your ability to work in a team environment. The role requires collaboration with various departments, so showcasing your teamwork skills can set you apart from other candidates.
✨Tip Number 4
Be prepared to discuss your flexibility regarding working hours. The job requires availability for morning, evening, weekend, and holiday shifts, so showing your willingness to accommodate these needs will be beneficial.
We think you need these skills to ace Room Attendant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Room Attendant position. Tailor your application to highlight relevant experience and skills.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience in customer service or hospitality roles. Emphasise any specific duties that relate to cleanliness, guest interaction, and teamwork.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your values align with those of The Resort at Pelican Hill and provide examples of how you can contribute to their exceptional service.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Room Attendant.
How to prepare for a job interview at Irvine Company
✨Showcase Your Customer Service Skills
As a Room Attendant, exceptional customer service is key. Be prepared to share examples of how you've gone above and beyond for guests in previous roles. Highlight your ability to listen to guests' needs and resolve any issues with patience and professionalism.
✨Demonstrate Attention to Detail
This role requires a keen eye for cleanliness and organisation. During the interview, mention specific instances where your attention to detail made a difference in your work environment. Discuss how you ensure that all areas are clean and well-stocked for guests.
✨Familiarise Yourself with SpaSoft
Since you'll be using the SpaSoft point of sale system, it’s beneficial to have a basic understanding of how similar systems work. If you have experience with any POS systems, be sure to mention it. This shows your readiness to adapt quickly to their processes.
✨Prepare Questions About the Role
Interviews are a two-way street. Prepare thoughtful questions about the spa's operations, team dynamics, and expectations for the Room Attendant role. This not only shows your interest but also helps you gauge if the position aligns with your career goals.
