At a Glance
- Tasks: Engage with guests, sell products, and provide top-notch customer service.
- Company: Join the luxurious Resort at Pelican Hill, a Five-Star destination.
- Benefits: Earn $18/hour with potential for full-time benefits like paid time off and 401(k).
- Other info: Work in a stunning coastal environment with growth opportunities.
- Why this job: Be part of a passionate team creating unforgettable experiences for guests.
- Qualifications: Strong communication skills and a friendly, professional attitude.
The predicted salary is between 18 - 18 £ per hour.
- Retail Agent ($18.00)
- Position Summary
The Retail Agent is responsible for initiating and completing sales of items and products available.
They must be able to speak clearly communicate with all types of people including VIPs dignitaries and celebrities.
The Retail Agent must maintain a professional appearance and friendly attitude toward guests other employees and management staff and conduct themselves in a professional manner at all times to reflect the high standards of the company.
- Job Duties
- Greet guests of the store and ensure that they are aware of the retail products available for purchase.
- Maintain a high level of expertise on products and explain their purpose ingredients suggested uses or other related information.
- Understand and adhere to departmental sales goals. Maintain accurate sales records to establish a client base for re-sale of products and repeat business.
- Process payment utilizing proper policies and procedures for cash room charge or credit card.
- Provide directions and information to guests about the resort’s facilities services location and hours of operation.
- Ensure the cleanliness of the retail areas and arrange for cleaning when necessary during daily operating hours.
- Ensure guest requests for assistance are answered promptly and handled appropriately in a timely manner.
- Project an image of friendliness professionalism and willingness to provide personalized services to guests.
- Resolve guest complaints in accordance with departmental policies and procedures. Obtain management assistance if necessary.
- Strictly adhere to the company’s lost and found policies and procedures.
- Follow all procedures when responding to any hotel emergency or safety situation.
- Minimum Qualifications / Other Expectations
Compensation
- Base Pay Start Rate: $18.00
- This Position is Part Time
- The Company also offers competitive benefits for full time employees including paid time off matching 401(k) and health benefits.
About Us
The Resort at Pelican Hill is one of the world’s finest Five-Star Five-Diamond destinations offering unparalleled service and luxury.
Perched upon 504 acres of unrivaled coastal beauty The Resort at Pelican Hill is a world unto itself with seven exceptional dining options 36 holes of world-class golf and the #1 Spa in California.
Our employee community is comprised of hard-working dedicated hospitality professionals who create memorable experiences that stay with guests long after they’ve left.
It’s an environment populated with talented passionate and experienced people a collaborative spirit and abundant opportunities.
Irvine Company is committed to providing equal opportunity in all of our employment practices including selection hiring promotion transfer compensation termination and training without regard to race religion color sex sexual orientation gender gender identity national origin ancestry citizenship status marital status pregnancy age medical condition genetic information military and veteran status disability or any other basis protected by federal state and local law.
Reasonable accommodation is available for qualified individuals with disabilities upon request.
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Retail Agent ($18.00) in Newport employer: Irvine Company
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